Provide phone/email/chat support for bank customers; assist with online banking setup, account and payment questions, and follow compliance and security policies.
Job Summary:
Provides support for bank customers, answering questions about accounts, transactions, loans, and digital banking tools.
Description:
Respond to customer inquiries by phone/email/chat; assist with online banking setup, account questions, payment issues; follow bank compliance and security policies.
Qualifications:
• Customer service experience
• Comfort with financial terminology
• Background checks typical
Benefits:
Remote, health/dental/vision, retirement plan, paid time off
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