Benefits Analyst

Benefits Analyst
San Mateo, CA (hybrid) - will require coming onsite twice per week

SIE is seeking a highly motivated, detail-oriented, analytical, innovative and customer-focused individual, with the primary goal to deliver an exceptional employee benefits experience built on smooth, efficient administration practices. The Benefits Analyst position will be responsible for day-to-day administration of Americas employee benefits programs, managing assigned vendor relationships, owning and driving process improvements, assisting with Open Enrollment, and other project-based work as needed.

Responsibilities

• Support Open Enrollment, including benefit administration configuration and testing, benefit fair planning, and plan document review
• Responsible for ongoing administration management of various health and welfare benefits in the US and Canada.
  • Specific programs may vary but may include medical, dental, vision, mental health, life insurance, perks, commuter benefits, and retirement.
• Act as a subject matter expert for escalation of employee benefits inquiries and complaints to ensure quick, accurate, equitable, courteous resolution
• Participate in implementation of new programs/policies and proactively evaluate improvements to current programs
• Identify and drive process improvements and proactively refine the overall operations of the benefits function
• Conduct first-level review and preparation of compliance-related reporting such as Non-Discrimination Testing and SFHCSO reporting, while supporting additional ad hoc audit requirements as they arise
• Consistently evaluate current practices to find better ways to get the job done, innovate ways to solve problems, and employ a hands-on approach to benefits management
• Audit existing plans and programs to ensure compliance and update as legislative requirements are updated
• Reconcile error reports from our vendors, identify root causes for errors and work with benefits administrator or HRIS to revise interface coding
• Process and reconcile benefit vendor invoices to ensure accuracy of billing
• Ensure program compliance with federal and state regulations and conducting non-discrimination and other required testing

Qualifications/Requirements

• A minimum of 4 years Benefits Administration experience
• Ability to work in a team environment with a strong sense of urgency
• Strong prioritization and time management skills, maintaining flexibility to shift focus and respond to urgent, unplanned requests as needed
• Strong Excel skills required
• Strong vendor management, project management, analytical and problem-solving skills
• Strong customer service skills with a focus on employee education
• Knowledge of 401(k) and health and welfare benefit plan administration and management, ERISA, ACA, HIPAA and IRS regulations desired
• Experience with Benefits Administration platforms
• Ability to handle confidential employee information with discretion and good judgment
• Ability to collaborate and build strong relationships with various internal and external stakeholders such as People Experience, Finance, Payroll, and HRIS
• Workday experience a plus!
  

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