Brand Ambassador - Phoenix, AZ

Work Schedule: Thursday through Monday

Status: Temporary to potential full-time

Essential Functions and Key Responsibilities:

• Maintain focus on the TaylorMade athlete and golf at the center of everything.
• Leverage passion and position to strategically authenticate TaylorMade stories in the marketplace, bringing the brand and product innovation stories to life across the retail landscape as the local product expert
• Develop and maintain strong partnerships with approximately 40 off-course retail locations, fostering brand loyalty and ensuring consistent engagement across diverse retail environments.
• Maintain a high level of product and fitting knowledge to educate retailer associates and fitters to assist customers
• Deliver engaging training experiences to upskill and inspire retail associates and fitters on TaylorMade’s mission, brand and product innovation
• Work closely with each retail location to uphold TaylorMade’s visual merchandising standards and deliver an exceptional in-store experience—ensuring the brand is showcased at its best and aligned with customer expectations
• Engage, communicate and work closely with fellow Brand Ambassadors around the country to effectively understand best practices and foster a passionate community culture
• Leverage marketplace expertise to develop locally relevant annual and seasonal strategies aligned with greater TaylorMade initiatives
• Collaborate with sales and marketing leadership by providing weekly insights reports that reflect consumer behaviors, product feedback, competitive activity, and market trends
• Work a Thursday–Monday schedule (40 hours) tailored to retail demands, with Mondays dedicated to office-based tasks—preparing reports and delivering actionable insights from weekly calls.
• Performs other related duties and assignments as required.

Knowledge and Skills Requirements:

• Strong written and verbal English communication skills
• Friendly, outgoing and enthusiastic. Ability to engage with people to inspire and influence retail associates
• Must have playing ability, prefer 10 handicap or better
• Sincere passion and understanding of golf. Knowledge of the golf consumer, industry and TaylorMade brands and products.
• Friendly, outgoing and enthusiastic: high comfort level to engage with people to inspire and influence retail associates
• Ability to drive a culture of never-done, and always service oriented
• Must have strong organizational skills and be very dependable with the proven ability to manage multiple tasks and handle competing priorities each day
• Ability to be proactive, assertive and skilled at problem solving
• Proficiency in Microsoft Office (Word, Excel and PowerPoint)

Education, Work Experience, and Professional Certifications:

• High School Diploma or GED required
• 2+ years’ experience in golf-related sales and club fitting technical skills
• PGA / PGM affiliation preferred
• Prior experience in training, marketing and project management with a strong focus on product innovation. 

Work Environment / Physical Requirements:

• Ability to maintain Thursday – Monday schedule.
• Flexibility in hours available for scheduled work, including weekends.
• Extensive driving, local travel required to visit retail locations
• Must always hold valid driver’s license with ability to drive to various locations to perform work
• Must live in the defined territory with ability to travel within territory lines
• Extensive computer and phone usage.
• Able to work efficiently and accurately in an atmosphere of frequent interruption.
• Must be able to lift and move heavy objects up to 50 pounds. 

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TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.