We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands. With over 1,400 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually. Learn more about our brands.
We’re Looking For A(n): Brand Site Optimization Specialist
Location: Hybrid (Los Angeles, CA)
What You’ll Be Doing: Support the strategy and execution of brand site testing and optimization initiatives to improve engagement, reduce friction, and increase conversion. Own the experimentation roadmap, identify opportunities, develop test briefs, analyze performance, and translate results into actionable site improvements.
- Own the full A/B testing roadmap, including hypothesis development, test briefs, prioritization, and rollout recommendations
- Analyze site performance across key KPIs (CVR, AOV, engagement, subscription opt-in, bounce rate), translating insights into actionable optimization plans
- Become a subject matter expert on brand site behavior, customer journeys, subscription management flows, and friction points
- Monitor test performance, analyze key KPIs, and translate results into clear insights
- Partner with CX, tech, creative, and leadership to identify site improvement opportunities across homepage, PDPs, navigation, subscription management, and checkout
- Partner with and support relationships with third-party testing and digital optimization vendors
- Contribute to ongoing improvements in usability, site speed, mobile responsiveness, and overall CX experience
- Document learnings, build testing best practices, and develop evergreen winners for site-wide implementation across the pet org
- Maintain an organized testing backlog, prioritization framework, and archive of past experiments
Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):
- Conversion rate optimization and ecommerce UX strategy
- Strong understanding of A/B and multivariate testing methodology and statistical significance
- Cross-functional collaboration
- Data-driven mindset with ability to translate insights into optimization strategies
- Strong organizational skills, documentation discipline, and ability to manage multiple projects
- Creative thinking and willingness to advocate for continuous site improvements
- Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
- Annual bonus.
- We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
- 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
- Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
- Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
- Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
- Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date.
The base salary range is $67,000-$89,400, plus bonus potential.
The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.
Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.
We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
A Note to Recruiting Agencies: At Golden Hippo, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Hippo will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding.
Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Hippo recruiters will only contact applicants from our official company e-mail domain, ([email protected]) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Hippo recruiters will never send you checks, or ask you to disclose personal financial details. If you receive any suspicious communications regarding an open position or a job offer, please contact Golden Hippo directly at [email protected] to verify its validity.
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