GLG is seeking a supportive, collaborative, and tenacious individual to join our Technology team supporting GLG’s Enterprise relationships in the sector. You will be responsible for identifying new potential users (of GLG’s platform) within named accounts, regularly assisting with presenting our platform to clients, using our CRM to track and map client accounts, and work in collaboration with Account Managers to drive adoption of GLG’s platform.
The Business Development Associate role on our Tech team is effectively a supportive role that drives business with key Enterprise Technology clients.
Specific responsibilities include (but are not limited to):
- Support current client base and provide outreach and follow-up to clients
- Collaborate with senior business development executives to retain and grow existing client relationships
- Target Associate up to VP-level contacts to increase awareness of GLG, engage them to share business issues and key projects, deliver GLG solutions to meet needs and add value to their business process
Goals and expectations:
- Tight coordination with the client relationship lead and Client Solutions team
- Help execute relevant parts of account planning process
- Engage clients via phone outreach
- Increase unique active users
- Support renewal process to increase retention rates
- Help drive attendance to GLG events
- Create & maintain client presentations
- Share proactive suggestions for improving our outreach efforts
Key performance metrics for the Business Development Associate include total outreach efforts, connected outreach, establishing relationships with contacts at client firms, client revenue growth, increase in users of GLG’s services at client firms, and adoption of new products and systems. Given that the BDA will be working closely with Account Managers, your success in the role will largely correlate with the success of the overall Tech business. You should be comfortable articulating the value of our expert network, professional services, and client-facing software systems to clients.
An ideal candidate will have the following:
- Bachelor’s degree
- 1-2 years of demonstrated success selling information services and solutions via phone, email, and consultative selling
- The ability to build strong and lasting relationships with key decision makers in client firms
- Ability to work well independently and be self-motivated
- A strong passion for persuasion, especially around complicated and intellectually challenging issues
- Superior verbal communication skills
- Excellent attention to detail with the ability to stay organized in a fast-paced environment
- A demonstrated ability to read and understand people
What We Offer:
Benefits: All U.S. GLGers also have access to benefits such as:
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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