Business Operations Program Manager, - Americas

The Business Operations Program Manager supports execution of the region’s strategic priorities by owning internal communications operations, strategic program management, and executive‑level reporting and content. This role ensures the Americas operating rhythm runs effectively by coordinating leadership forums, tracking actions and progress, and enabling clear, consistent communication across functions and markets. By managing strategic programs, measuring communication effectiveness, and maintaining strong feedback loops, the Program Manager helps reinforce alignment, improve understanding, and drive disciplined execution across the Americas organization.

How you'll make a difference

• Internal Communications Operations
  • Manage execution of the Americas internal communications cadence, including All‑Hands, QBRs, cluster- and function-level meetings.
  • Coordinate agendas, materials, messaging, and follow‑up to ensure clarity and consistency.

• Operating Rhythm Execution
  • Own day-to-day logistics and coordination for recurring leadership and commercial forums.
  • Track action items and ensure follow-through across teams and functions.

• Strategic Planning Execution and Reporting
  • Support implementation of the annual strategic planning process, including timelines, inputs, and coordination.
  • Track progress against strategic priorities, OKRs, and KPIs in partnership with functional leaders.

• Strategic Program Management
  • Manage cross-functional strategic programs requiring strong coordination and change management (e.g., Retailer Engagement Survey, annual sales programs, leadership initiatives).
  • Partner with stakeholders to ensure initiatives progress on time and deliver intended outcomes.

• Executive Content and Analysis
  • Develop high-quality executive presentations, reports, and written communications.
  • Synthesize quantitative and qualitative inputs into clear, leadership-ready insights.

• Commercial and Market Enablement Support
  • Collaborate with Commercial leaders to support planning, performance reviews, and key initiatives.
  • Help translate strategic priorities into consistent in-market execution.

• Communications Effectiveness Measurement and Feedback Loops
  • Measure effectiveness of internal communications using qualitative and quantitative inputs (e.g., surveys, engagement metrics, leadership feedback).
  • Establish feedback loops to assess understanding, alignment, and impact of key messages.
  • Use insights to continuously improve communication content, cadence, and delivery methods.

• 6-8 years of experience in Program Management, Project Management, Strategy, Communications, or another relevant field.
• Ability to travel 10% of the time.
• Strong organization skills.
• Experience collaborating effectively with senior leadership.
• Ability to motivate, inspire, and influence others.
• Proven ability to set strategy and execute.
• Excellent written and verbal communication skills.
• Excellent in Microsoft Office (Teams, OneDrive, Word, PowerPoint, Excel).
• Proficient in Atlassian Suite (Confluence, Jira).
• Compensation: $71,439 to $117,875 per year

BENEFITS

As a full-time, regular teammate, you are eligible for the following benefits, beginning the first of the month following your start date.

Benefits include:

• Competitive pay with annual performance-based reviews for continued growth and recognition
• Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included)
• Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP) 
• Dental and Vision plans
• 401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company
• Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
• Employee Assistance Program that provides access to individualized mental well-being care
• Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off
• 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby
• Up to $9,000 annually in Career Development & Degree Assistance
• Up to $250 annually in Fitness & Wellness Reimbursement
• Industry Pro-Deal Discounts and Perks

For additional information on benefits and perks, please visit: https://benefits.specialized.com.