Chief of Staff - Ops & Special Projects (West Coast)

At GrowthX, we’re building the modern growth engine for marketing teams. Since launching in 2024, we've grown from concept to eight-figure annual revenue. To date, we've raised a $12M Series A led by Madrona Venture Group and we partner with 60+ companies ranging from high-growth startups to industry leaders like Lovable, Webflow, Ramp, Superhuman, Strapi, Abnormal Security, and Augment Code.

We’ve built something different: an operating system that unifies powerful AI workflows with forward-deployed experts to transform content into compounding organic growth. We’re building the growth infrastructure marketing teams wish they’d always had — the system that reliably turns context into strategy, strategy into execution, and execution into measurable growth.

We’re looking for all star to serve as an operational extension of our CEO — someone who can turn ideas into motion, unblock critical initiatives, and drive impact across the company. This is not a passive support role. You’ll dive head-first into the most important, time-sensitive projects across Services, GTM, EPD (Engineering/Product/Design), and Ops, often where there’s no playbook yet.

You’ll be part of the CEO’s Special Projects engine — building structure, momentum, and cross-functional alignment around the company’s most important initiatives. If you thrive on solving ambiguous problems, wearing multiple hats, and making things happen, this role is for you.

• West Coast with a preference for San Francisco

• Partner directly with the CEO to scope, plan, and execute special projects that span all teams (e.g., strategic partnerships, fundraising prep, new product launches, org design, major operational rollouts).

• Unblock the CEO by proactively managing follow-ups, coordinating stakeholders, and translating high-level goals into clear execution plans.

• Act as a connector across leadership, operations, finance, product, and client-facing teams — ensuring initiatives move forward without bottlenecks.

• Build structure where there is none: design processes, dashboards, and documentation that create leverage for the CEO and executive team.

• Own executive deliverables: prepare memos, decks, and investor updates; manage strategic calendars and offsites.

• Step into operational gaps as needed — project manage, model, analyze, or negotiate — to keep momentum high.

• Track company-level priorities and ensure accountability across teams.

• A Swiss Army knife operator — adaptable, curious, and quick to learn new domains across EPD, Services, GTM, and Ops.

• Exceptionally resourceful: you find answers, people, and paths forward even with limited information.

• Proactive and fast-moving: you see around corners and act before asked.

• Great writer and communicator — crisp, clear, and confident.

• AI-first instinct: you naturally default to using AI to accelerate work — from research and analysis to drafting, decision-support, and building internal leverage.

• Highly organized with excellent judgment — you know what’s worth the CEO’s time (and what isn’t).

• Comfortable working directly with executives and influencing without authority.

• Able to thrive in an ambiguous, high-growth environment.

• 2–4+ years of experience in a high-performance, cross-functional environment (e.g., consulting, VC/PE, startup early hire, Chief of Staff).

• Proven track record of owning complex projects end-to-end.

• Strong analytical and business acumen; comfortable with data and AI.

• Power user of AI tools

• Bonus: experience in SaaS, AI, or growth-stage startups.

Due to the volume of applicants we expect for this role, we require all candidates to submit two videos to be considered.

1. Project Video (≤ 5 minutes)

   Walk us through the most impactful project you’ve led to date.

   • It can be from any stage of your career — a product launch, process overhaul, client turnaround, internal initiative, etc. Focus on your specific role in driving impact.

2. Teach-Me Video (≤ 4 minutes)

   Teach us something we don’t know — it can be about anything you’re curious or passionate about.

Perks:

🌍 Fully Remote Work

• Work from anywhere—your productivity, your space!

  • We do require an overlap with 8am to 12pm PT

• We help set up your work environment to enable your best work.

• Minimal meetings and async communication for deep focus

🏖 Ample Time Off

• Enablement for you to recognize your countries holidays

• We encourage you to take the time you need to recharge!

📚 Professional Growth

• We’re an AI forward culture and work environment - Learn all things AI!

• Access to training, workshops & mentorship programs

• Support for external conferences & industry events

🤝 Collaborative Culture

• Open communication & feedback-driven environment.

• Clear, concise communication is key to our success.

Work Visa: Applicants must have legal authorization to work in the country of residence. We are not able to provide employment visa sponsorship at this time.

#LI-Remote