Business Process Senior Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

This position will be responsible for leading the development and implementation of complex consulting projects as well as oversees the execution of solutions impacting profitability and operational efficiencies. Leverages business and industry knowledge and best practices when consulting with business partners and clients to recommend innovative solutions to complex problems. Responsible for influencing others directly or virtually to accomplish business goals/objectives. Oversees a team and is responsible for achieving team goals.

Key Responsibilities

• Initiates, provides expertise and collaborates with business partners across the enterprise to support business optimization efforts to enable effective and efficient delivery of valued services.

• Drives overall project deliverables to include implementation, organizational change management, communication, and user adoption. May direct the work of other staff members or lead a virtual cross functional team

• Incorporates business and industry knowledge of trends and best practices in solving complex problems.

• Ensures successful completion of projects by supporting, cooperating, and influencing in the execution of complex enterprise projects.

• Assesses the impact and recommends the implementation of business plans across the enterprise. Provides expertise and establishes policy on the creation, receipt, maintenance, use and disposition of Enterprise records, including processes for capturing and maintaining customer transactions and business activities through eventual archival or destruction.

• Provides insight on strategies and solutions that will significantly impact corporate and or department objectives.

• Understands departmental cost structure and components that influence profit/loss. Oversees execution of solutions that will positively impact profitability and operational efficiencies.

• Gathers and analyzes business and stakeholder requirements. Collects and analyzes process data to initiate, develop, and recommend business practices and procedures.

• Provides best practices, strategies, and solutions to senior leaders that will positively impact business operations and departments.

• Demonstrates understanding of business unit and/or industry systems, processes and requirements.

Experience

• 7+ years of experience

Supervisory Responsibilities

• This job has supervisory duties.

Skills

Business Process Development, Business Process Flows, Continual Improvement Process, Data Compilation, Leadership, Process Management, Strategic Planning, Strategic Thinking, Trend Analysis

Compensation

Base compensation offered for this role is $130,000- 170,000 / annually and is based on experience and qualifications.
*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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