Business Technology Intern

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Job Description:

---JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD--- 

Why Intern with the AAA The Auto Club Group (ACG) 

The ACG Internship Program aims to provide a rich, relevant, and rewarding experience for college students. Interns will have weekly touch-bases with the Internship Team and meet virtually with executives from around the organization. The goal of the program is to provide interns with the opportunity to connect, network, and grow as they work on department-specific projects. The experience is designed to enhance the skills and abilities of young professionals and identify future talent for our organization.  

In this position with the AAA ACG Business Technology Team, you will: 

• Drive business results by collaboratively developing reporting dashboards, training AI tools, and processes improvement
• Broaden your knowledge and create meaningful connections by cross-collaborating among the many business lines of ACG in a wide range of marketing projects

A DAY IN THE LIFE of a Business Technology Intern 

ACG is seeking a motivated student to join our team as a Business Technology Intern who will work with a small team to develop relevant and exciting technology projects to drive ACG forward on our various roadmaps.

In this position, you will have the opportunity to: 

• Assist with development and implementation of AI features and functionality to support our chat and omni channel strategies
• Process map back-office optimization opportunities and implement improvements through Salesforce

WE ARE LOOKING FOR CANDIDATES WHO 

Required Qualifications:  

Must be: 

• At least a junior, fully enrolled in a bachelor’s or master’s degree program at an accredited college/university, with a minimum 3.0 GPA  

• Studying a field related to Software Engineering, Business Intelligence/Analytics, or Data Science

• Legally authorized to work in the U.S 

Must have:  

Skills: 

• Strong interpersonal skills, communication skills (oral and written), organizational skills, and strong situational adaptability  
• Strong analytical and critical thinking skills 
• Strong problem-solving skills and attention to detail 
• Ability to work in a fast-paced, dynamic environment 
• Ability to multi-task and appropriately prioritize tasks to ensure timely solutions to problems that meet business line goals 
• Experience with PC software applications (e.g., Word, Excel, PowerPoint, Access, etc.)  
• Proficiency with Excel and Data Analysis

Knowledge of: 

• Basic math calculations to accurately perform various types of transactions 
• Basic Salesforce capabilities 

Ability to: 

• Learn the full range ACG products, services and functions to perform the responsibilities of assigned job 
• Assist internal/external client(s) in response to questions, requests and resolution of problems 
• Gather data and prepare/track reports 
• Assist and/or develop reports/presentations/recommendations for management review 
• Communicate effectively with others in a work environment and with the public 
• Work independently and on teams 

Preferred Qualifications:  

• Ability to learn and adapt to corporate cultures and processes and provide own relevant and effective experience and best practices 
• Be comfortable in an environment where responsibilities are broadly defined, resources are limited, and collaboration is critical to success 
• Ability to provide good service to internal and/or external customers 
• Prior internship or project experience in a business analytics role
• Comfortable with ambiguity and iterative problem-solving
• Proficiency with Python, and C++

Supervisory Responsibilities:  

None 

Compensation and Time Commitment   

The Auto Club Group will provide compensation of $22.75/hour for 40 hours/week. The interns will be expected to report between the hours of 9:00am to 6:00pm Monday through Friday for the duration of the program’s twelve (12) weeks. The program will run from May 18th to August 7th, 2026. 

Work Environment  

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.