Campaign Operations Associate

Ibotta is seeking a Campaign Operations Associate to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. This position provides a great opportunity to learn the operations side of the business and work cross-functionally with other teams to align on best practices and procedures when it comes to our campaign setup and performance. 

This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.

What you will be doing:

• Manage setup, QA, and launch of all components in the application

• Participate in an on-call rotation and provide coverage after hours as needed to support business-critical operations.

• Communicate and collect cross-departmental feedback to align on best practices and procedures 

• Anticipate issues and provides alternative methods of setup or delivery

• Stay up to date on internal system changes and updates/educates impacted departments effectively

• Perform pre-launch QA of hundreds of UPCs per week to ensure total accuracy of setup

• Identify, analyze, and help fix technical problems alongside Engineering and Product teams

• Work closely with Analytics department to target content to unique segments of consumers

• Prepare standardized quality audit reports by collecting, analyzing and summarizing campaign setup and billing information to drive superior client services

• Identify error trends and work cross-functionally with other departments to implement procedures to mitigate errors, or build tools that will reduce Ibotta’s operational costs

• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere 

What we are looking for:

• 1-2 years of experience ideally in a process driven role

• Associates or Bachelor’s Degree preferred

• Technical Skills: G Suite, Excel, Attention to detail

• Eagerness to learn a variety of technical systems thoroughly and efficiently

• Ability to collaborate cross-departmentally to mitigate and troubleshoot issues

• Ability to match client’s business requirements with internal product capabilities

• Strong desire to learn and navigate internal technical systems effectively

• Ability to adapt to changing environment – responsive when priorities change and able to pivot workflow accordingly

About Us:

Built in Denver, CO, Ibotta ("I bought a...") is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we’ve delivered over $1.25B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation.

About Ibotta ("I bought a...")

Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $1.8 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.

• This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks and occasional meals.

• Base compensation range: $41,000-45,000. Equity is included in overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience.

• Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.

• Applicants must be currently authorized to work in the United States on a full-time basis.

• Applicants are accepted until the position is filled.

• For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.

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