Case Data Manager

We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.

Since launching in April, we’ve grown 10x and are now powering pre-litigation for top law firms across the country. We combine expert operators with purpose-built AI to handle intake, claim opening, medical records, police reports, lien management, demands, and everything in between.

We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.

As a Case Data Manager, you'll be responsible for maintaining the data integrity between the work we complete on cases in Finch and the systems our partner firms use to track their cases. You will ensure that our Case Management System is always up-to-date and running like a well-oiled machine. A knack for detail will help as you keep everything precise and current, empowering our team to make confident decisions.

• Update & Maintain: Oversee the timely updates of the firm's CMS with completed tasks related to claims, medical records, police reports, and other firm-specific requirements.

• Consistency is Key: Ensure that the CMS accurately reflects Finch's application, maintaining consistency and accuracy across platforms.

• Real-Time Monitoring: Manage task updates in real-time to guarantee all information is current and precise.

• Collaborative Problem-Solving: Work closely with team members to identify and resolve discrepancies in case management updates.

• Record Keeping: Maintain detailed records of all updates and changes made to the CMS.

• Adapt & Innovate: Embrace changes in processes and technology to enhance efficiency and accuracy.

Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.

• Proven experience in task management or a related field.

• Strong attention to detail and a commitment to accuracy.

• Goal-oriented with a proven ability to meet deadlines consistently.

• Excellent time management and organizational skills.

• Tech-savvy with proficiency in various CMS and software applications.

• Strong communication skills to collaborate effectively with team members.

$65,000 to $75,000 annual salary

• 100% coverage for health, dental, and vision

• In-office snacks, drinks, and daily team lunch and dinners

• Flexible PTO (we trust you to take the time you need)

As a firm dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.

We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.