Chief of Staff, Global Partnerships

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Global Partnerships’ mission is to drive non-linear growth for our users and Stripe by developing relationships with external partners that enable Stripe to create, enhance, and drive adoption of innovative, differentiated products. We strive to promote a thriving partner ecosystem, and help other Stripe teams accomplish their goals through rigorous and action-oriented business development, partner management, and partner operations activities. We continually seek to drive value for Stripe by expanding and deepening some of Stripe’s most important external relationships worldwide.

Strategy and Operations works cross functionally within our group and across Stripe to drive and enable the growth of the business. We lead mission critical, cross-functional efforts, deliver objective analysis and insights, incubate new roles, and execute on strategic initiatives. You may design new business systems and processes to scale our group, develop partner ecosystem strategy, help us build and launch new products, or unlock new revenue opportunities.

Whatever it is, we work on what will move the needle most for Stripe. We care about results, not activity, and we have fun doing it. If you like hard problems, are analytical, and are an amazing teammate, we want to hear from you!

• Drive the operating model for the Global Partnerships function to enable the org including: Annual planning, OKR process, partner health, partner segmentation, partner plans, etc.
• Serve as the Chief of Staff to the Global Head of Partner Engineering & Operations, facilitating the alignment of partner programs and enhancing operational excellence. 
• Examples: Proactive role in resource planning and cost assessment; Support development and implementation of key operational metrics; Act as strategic partner and advisor in design of recurring operational processes and playbook development
• Partner with Partnerships, Product, Finance and many other functions to proactively develop strategy, enable principle-based decisions and support strategic relationships between Stripe and its partners

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• 7+ years of experience in strategy, management consulting, business operations, corporate strategy or related field
• Experience in driving the operating model for large, cross-functional organizations 
• Experience building strong cross-functional partnerships with product and engineering teams
• Experience navigating large data sets

• Skilled at tackling ambiguous problems and defining and executing strategies that clarify the problem statement, drive alignment and deliver quantifiable business impact and for Stripe’s users
• Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility
• Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
• Strong program management skills with experience, taking initiatives from conception to launch and managing end-to-end execution of projects/programs
• Strong written and verbal communication skills with the ability to influence stakeholders across a wide variety of functions
• Experience with SQL or a willingness/aptitude to learn
• Experience working with customer-facing teams (e.g. partnerships, sales, customer support, professional services, etc.)