Chief of Staff

Interlaced is a cloud-focused, modern IT, Security, and AI services provider, providing outsourced technology management services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.

How are we different from traditional IT companies?

• We are cloud focused and work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies. 
• We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together. 
• We have strong professional development pathways throughout the organization. We grow our people. 
• We are poised for significant growth in 2026 and beyond, and need you to help us do it!

We are hiring a high output Chief of Staff to directly support our CEO, lead our internal strategic projects, and use AI to modernize how we run the business. This is a hands-on role with a clear path to GM/senior operator scope. We are looking for smart, motivated individuals who are looking to “roll up their sleeves” and are hungry to make an impact by stewarding a business over the long-term.

This role reports directly to the CEO. You will work daily with finance, billing, operations and service leaders, and people operations. Interlaced is an Apple-focused managed IT provider within the Lyra Technology Group portfolio, so the role also touches portfolio reporting and engagement.

Key Responsibilities

• Strategic projects: own several high-impact internal projects at a time, from scoping to completion. 
• AI and automation: find the manual, repetitive work across our business and automate it using Claude, n8n, Make and similar tools.
• Executive leverage: run the executive operating system (e.g. goals tracking, leadership offsite prep, L10 meetings). 
• Reporting and insights: execute business reporting and analysis and bring insights and recommendations to the CEO.
• People operations support: support hiring and onboarding, and handle confidential matters with discretion.
• Whatever needs doing: roll up your sleeves and fix things yourself.

Required Skills & Experience

• You use Claude and tools like n8n or Make weekly, and have working automations or dashboards to show us.
• Sharp analytical and strategic judgment. You make good decisions with incomplete information, are comfortable in Excel and finance data, and can build a model and explain it.
• You work with extreme autonomy, move fast, prioritize ruthlessly, and finish what you start. You think like an owner and want to run a business one day.
• You are detail oriented and keep many initiatives moving at once.
• Executive presence and influence. You have exceptional EQ and build relationships and followership at every level. You are polished and direct with executives, and you push back with data.
• You have led others and persevere through adversity. You are humble, accountable, and growth-minded, with a positive attitude and competitive intensity.
  

Preferred / Nice-to-Have

• Background in consulting, private equity or portfolio operations.
• Experience in IT services, MSP or SaaS environments. 

We're looking for candidates with 2-5 years of experience in Consulting, PE/Portfolio Operations, or Business Operations.

The candidate is expected to work hybrid, ideally located in San Diego or San Francisco Bay Area, with a dedicated working environment/home office with stable internet connection. This position is from the hours of 8am - 5pm Pacific Time, Monday through Friday excluding holidays.

What we offer:

• Competitive starting salary ($90,000-$100,000/year DOE) and Interlaced company bonus program
• Medical, vision and dental benefits
• Cell phone and health & wellness reimbursements
• 16 paid Holidays annually - 6 fixed and 10 flexible
• 2 paid volunteer days annually
• Paid vacation and sick time
• 401k matching
• Fuel reimbursement
• Peer-to-peer bonus allowance