The Client Services Manager ensures client success by managing relationships, executing campaigns, and optimizing performance, focusing on client satisfaction and retention.
About Ogury
Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.
We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.
Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries.
At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.
Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.
Working at Ogury
At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.
About The Role
The Client Services Manager at Ogury plays a key role in ensuring the day-to-day success of a defined portfolio of client accounts.
This position combines strong client relationship management with hands-on campaign execution and performance oversight across Ogury’s advertising solutions. You will be responsible for delivering successful campaign outcomes, maintaining high levels of client satisfaction, and supporting retention, while working with a high degree of ownership and autonomy.
The role partners closely with senior Client Services and commercial stakeholders to support more complex strategic initiatives and contribute to long-term client growth.
Why you will love this role
- You’ll own and grow meaningful client relationships while staying hands-on with campaign execution and performance
- You’ll work cross-functionally with Sales, Design, Product, Engineering, and senior Client Services leaders in a collaborative, international environment
- You’ll develop strong strategic judgment and autonomy, with clear progression toward full strategic account ownership
What you will be doing
- Act as the main point of contact for a portfolio of clients, building strong, trusted relationships
- Lead client onboarding, campaign launches, and ongoing account management
- Set up, manage, and optimize campaigns to deliver against agreed KPIs
- Monitor performance, pacing, and account health, proactively addressing risks and issues
- Collaborate with Sales, Product, Engineering, and internal teams to support growth and retention
- Deliver client training, insights, and clear reporting, including post-campaign analysis
- Identify opportunities for optimization, upsell, and expansion based on performance and client needs
What you will bring to Ogury
- Experience in client services, account management, or campaign operations within digital media, adtech, or programmatic advertising
- Strong client communication skills, with the ability to build trust and manage multiple stakeholders
- A data-driven mindset and comfort analyzing performance metrics to drive optimization and insights
- Solid understanding of campaign setup, trafficking, and performance management across digital channels
- Ability to manage priorities independently while knowing when to escalate and collaborate
- A proactive, solutions-oriented approach with a desire to grow into a more strategic role
Applications will close on March 15th 2026.
How Ogury supports you
At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being.
While benefits may vary by location, here’s a glimpse of what you can typically expect when you join our team:
- A competitive compensation package
- Flexibility in working hours and location
- Comprehensive benefits coverage
- 401K plan with a company match
- Generous holiday and leave allowance, in addition to national holidays
- A strong focus on the well-being of our team members, with access to both physical and mental health resources
- And more
We thank you in advance for your interest in Ogury!
#LI-HP1 #LI-Hybrid
Our Commitment
At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.
We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.
Please note that this position is for an existing vacancy and is open to all qualified candidates.
Top Skills
Adtech
Digital Media
Programmatic Advertising
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