Clinical Training Manager, Virtual Care

We are seeking a Clinical Training and Education Manager to build and scale a robust clinical training program from the ground up. This individual will design, implement, and manage a comprehensive training platform that ensures clinicians across in-person and virtual settings are equipped with the tools, skills, and knowledge to excel in their roles. The ideal candidate has experience in clinical education, thrives in a startup environment, and is passionate about empowering healthcare providers to maintain competencies and deliver high-quality care.

• Program Development and Implementation:Build and launch a scalable clinical training program tailored for in-person and virtual clinicians. Develop core competencies, training protocols, and assessment frameworks for clinical roles. Collaborate with leadership to identify skill gaps, training needs, and priorities across the organization.

• Content Creation and Delivery:Design engaging, evidence-based training materials, including presentations, manuals, videos, and e-learning modules. Develop standardized onboarding processes for clinicians to ensure role readiness from day one. Manage the delivery of live (virtual/in-person) and asynchronous training sessions.

• Competency Management and Quality Assurance:Implement processes for competency assessments, skills validation, and continuing education. Regularly evaluate the effectiveness of training programs and make improvements based on clinician feedback and key performance metrics. Ensure training content adheres to current clinical guidelines, regulatory requirements, and company standards.

• Platform Design and Optimization:Identify and leverage learning management systems (LMS) or training tools to house content, track progress, and measure outcomes. Ensure scalability and user-friendly access to training materials for a geographically dispersed team.

• Cross-Functional Collaboration:Partner closely with clinical leadership, operations, compliance and People to align training with organizational goals. Support professional development initiatives to retain and grow clinical talent. Collaborate with quality, legal, and compliance teams to ensure clinical competencies meet all regulatory requirements.