Commercial Program Compliance Specialist, Consultant

Your Role 

The Commercial Program Compliance team provides compliance oversight and validation of regulatory mandate implementation across the Commercial business, with a focus on assessing implementation effectiveness, identifying potential gaps, and supporting ongoing compliance and audit readiness. The Commercial Program Compliance Specialist, Consultant will report to the Senior Manager, Commercial Program Compliance. In this role you will support the development and execution of the Commercial mandate validation and oversight program, conduct evidence-based reviews of implemented requirements, and partner with cross-functional stakeholders to assess compliance effectiveness. You will also help strengthen and mature program processes, tools, reporting, and governance as the Commercial compliance program continues to evolve. 
 

Your Work 

In this role, you will: 

• Execute and support the annual mandate validation and oversight program 
• Review compliance artifacts to assess effectiveness of implemented mandates and controls 
• Conduct independent audits of complex compliance issues and assess operational effectiveness 
• Advise cross‑functional stakeholders on compliant solutions for newly enacted and revised mandates 
• Identify execution gaps, recommend corrective actions, and support risk calibration with business units  
• Prepare and deliver complex analyses and reports to senior management and oversight committees 
• Support the development and continuous improvement of Commercial compliance validation processes, tools, procedures, and reporting.
• Research and analyze complex compliance topics to support program development, oversight activities, and informed decision-making.
• Build and maintain collaborative relationships with cross-functional business partners and subject matter experts to support effective compliance oversight.
• Other duties as assigned 

Your Knowledge and Experience 

• Requires a bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree 
• Requires 7 years of prior relevant experience in a healthcare setting, 4 of which were in a regulatory change management related role 
• Requires deep knowledge of regulatory compliance standards and processes 
• Requires sound knowledge of and experience with the Knox-Keene Act, California Code of Regulations Titles 22 and 28, and Code of Federal Regulations Title 42 regulatory compliance standards and processes and has demonstrated experience in working with mandates   
• Requires demonstrated ability to develop, enhance, or operationalize compliance programs, processes, tools, or frameworks. 
• Requires demonstrated ability to research complex compliance matters, analyze information from multiple sources, and develop clear, actionable recommendations and deliverables. 
• Requires experience using compliance management systems, data tracking tools, or similar technology to support compliance oversight, documentation, and reporting.
• Requires excellent analytical and problem-solving skills 
• Requires deep familiarity with compliance risk assessments and audits  
• Requires proficiency in Microsoft Word, Access, Excel, PowerPoint and Outlook 
• Professional healthcare compliance certifications (e.g., CHC – Certification in Healthcare Compliance) and/or advanced degree preferred. 

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies. 

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. 

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!  

Our Values: 

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short. 
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals. 

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail. 

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.