Community Engagement Manager, Reddit

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

We are looking for a strategic, authentic, and experienced Community Engagement Manager to lead our efforts across Reddit.

You’ll be Mozilla’s voice in influential subreddits, driving organic engagement through thoughtful participation, not brand pushing. You’ll develop and own an organic Reddit strategy, spot trends early and make engagement recommendations, navigate moderation ecosystems with care, track and report performance, build relationships with key Redditors and moderators, and create content that resonates with communities passionate about technology, privacy, and the open web.

This is a great opportunity to shape and lead Mozilla’s Reddit engagement strategy, working cross-functionally to spark meaningful conversations and build stronger connections with our users.

You have your finger on the pulse of online conversations, especially in tech spaces, and you know when to listen, when to jump in, and how to do it with empathy and authenticity. You're fluent in Reddit culture, comfortable navigating nuance, and write in a way that feels human. You’ve worked across teams to problem-solve responses and share insights, and you bring sound judgment to fast moving or sensitive moments. You’re naturally curious, quick to learn new platforms, and genuinely enjoy engaging with communities where trust and transparency matter. You’re motivated by the opportunity to help grow and nurture a thoughtful, engaged community by serving as a critical liaison between our users and the product teams building for them.

• Minimum of 5+ years of experience in product communications, developer relations, community strategy, or tech influencer marketing.
  
• Proven ability to participate authentically and effectively on Reddit and other tech-native platforms (e.g., Hacker News, Discord, X).
  
• Deep understanding of how influence flows through tech communities, and how to meet those communities with the right tone and timing.
  
• Skilled at translating product and technical language into community-friendly narratives that resonate across forums and social spaces.
  
• Direct experience engaging with developers, open-source contributors, or privacy-minded user communities.
  
• Strong writer who can craft engaging Reddit posts and comments in Mozilla’s voice, while adapting to the unique tone and norms of each subreddit community
  
• Proficiency with Reddit analytics, UTM tagging, and other performance-tracking tools to assess engagement and impact.
  
•  Map Reddit activity back to KPIs like traffic, leads, or brand awareness.
• Comfortable operating autonomously while also collaborating across functions—especially with PR, Product, Legal, Marketing, and Brand teams.
  
• Familiar with moderation systems, content guidelines, and reputation management in online forums and communities.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

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Req ID: R3015