Community Site Manager

Community Site Manager- Penn, PA Job Description:

Patriot Properties Management is seeking an experienced part-time Site Manager to join our growing company. This position will require assisting with the day-to-day operation of our Mobile Home Community in Penn, PA.

We own and manage numerous Mobile Home Parks nationwide and are continuously expanding our portfolio. Our mission is to provide tenants with a safe, clean, and enjoyable place to call home.

Responsibilities:

• Respond promptly and professionally to prospects/resident calls, maintenance problems, and other concerns. Collaborate with the management team to resolve resident issues effectively.
• Maintain and update daily, weekly, and or monthly reports as needed
• Show, lease, and assist in the move-in process for prospective residents. Greet, qualify, give tours of the community, and coordinate lease signings.
• Collect and accurately complete all required application information from prospective residents.
• Ensure all leasing paperwork is completed before resident move-in.
• Support the Asset Manager in maintaining current, accurate, and relevant property marketing materials.
• Maintain a daily log of traffic, phone calls, and follow-ups.
• Collect rents, deposits, and application fees following company procedures. Ensure all collections are correctly labeled and applied in Rent Manager.
• Conduct daily inspections of the community, to identify lot vacancies and ensure readiness. Inspect the grounds and promptly report any problems or concerns to the asset manager. Issue violation notices to residents as needed.
• Assist with lease audits and lot walks.
• Assist with vendor communication and scheduling.
• Audit personal lease files for accuracy before move-in and renewal.
• Assist in the eviction process and collaborate with local counsel if necessary.
• Participate in the development and implementation of resident retention programs, such as resident functions, special promotions, and monthly newsletters.
• Contribute to the general upkeep and cleanliness of the office and common areas at both sites.
• Maintain and enhance the "Curb Appeal" of both properties.
• Perform various administrative tasks as needed.
• Always maintain a professional attitude.

Requirements:

• High school diploma or GED.
• At least one (1) year of property management experience is preferred.
• Valid driver's license is required.
• Customer Service/Administrative and hospitality experience
• Experience using Rent Manager or other property management system is preferred.
• Knowledge of the eviction process is a bonus.
• Bilingual Preferred