The Compliance Associate will manage escalations, ensure compliance on inspections, and improve the agent binding experience by clearing flagged issues and proposing processes to enhance efficiency.
Pathpoint is building the modern distribution infrastructure for the $120B E&S insurance market. Today, more than 20% of commercial insurance business is placed into the E&S market, yet agents, brokers, and carriers rely on analog, inefficient, and imprecise systems, paperwork, and tools to transact. Pathpoint is the only wholesale distribution platform that uses technology to connect carriers and agents around the country, streamlining and automating submissions, underwriting, binding, compliance, payments, and service through technology and people. All brought to you by a team committed to raising the bar in E&S insurance.(Learn more)
We’re looking for an organized, proactive, and adaptable Compliance Associate to own escalations related to bind subjectivities, clear post-bind flagged filings, and ensure inspection compliance of critical recommendations. You will work closely with our offshore review team, agents, vendors, and internal stakeholders to resolve issues quickly and ensure all compliance items are accurate prior to bind.
This role is ideal for someone who enjoys fast-paced problem-solving, working cross-functionally, and taking full ownership of their work. As we explore automation and AI solutions to reduce escalations, this role may evolve to focus more heavily on filings and compliance workflows. Flexibility and a growth mindset are essential.
What you’ll do:
- Improve the agent binding experience by clearing escalations in the subjectivity review process related to NPN accuracy, effective date discrepancies, diligent effort forms, pre-bind payment issues, and similar items.
- Partner with Ascend on pre-bind payment issues related to Salesforce integration, billing type, loan adjustments, and agency fee updates.
- Review and execute on inspection findings—including recommendation clearance, midterm rerates, appetite concerns, and inspection ordering where needed.
- Clear flagged state filings escalations from InsCipher or state portals.
- Manage audit escalations that require agent or carrier intervention.
- Partner with internal regional teams, carriers, and vendors to clarify and fulfill binding + post-inspection requirements.
- Maintain and create SOPs as workflows evolve.
- Identify trends and propose process improvements to improve compliance efficiency across subjectivity review, flagged filings, inspections, and audits.
What we look for:
- 3+ years of underwriting experience
- Strong knowledge of surplus-lines compliance regulations, with experience in adjacent compliance functions (auditing, risk management, or similar).
- Familiarity with inspection report review, diligent effort forms, state filings, and end-to-end compliance workflows.
- Strong time management, organization, and attention to detail with the ability to meet SLAs across multiple workflows.
- Proactive problem-solver who learns quickly and adapts to new systems and evolving processes.
- Excellent written and verbal communication
- Positive, collaborative, and team-focused
- Ability to work both independently and cross-functionally
- Experience with Salesforce, Ascend, Front, and InsCipher (preferred)
What Success Looks Like
- Faster, smoother binding with fewer escalations and quicker resolution.
- Improved filing accuracy, reduced rework, and streamlined processes.
- Underwriters and offshore teams are supported and have more capacity.
- You contribute ideas and adapt as automation and AI expand the role.
What we offer
- Competitive compensation, equity, and healthcare packages
- Remote-first working environment while investing in in-person collaboration
- Annual home office stipend
- Monthly WiFi stipend
- 20 days paid time off
- Paid parental leave
- 401(k) available
Pathpoint's Values
Hard Problems Drive Us: We believe the insurance industry hasn’t kept up with changing times and fixing that is a hard problem worth solving.
We Start with Why: Seek to understand what customers care about. Use data to challenge assumptions and figure out the problem.
We Take Ownership and Accountability: We think people are their happiest when they have high ownership and accountability over the problems confronting them and are empowered to move decisively to work on them.
We Work Together: Nothing happens without the individual efforts of our team members, but effective teamwork is how we build and maintain customer value.
We Move Forward: We value the ability to persist through adversity to achieve goals and believe speed plays an important role.
Pathpoint is an equal opportunity employer that values diversity, inclusion, and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note: We are unable to provide visa sponsorship for this position at this time. By applying to this job, you confirm that you are eligible to work in the U.S. without requiring visa sponsorship now or in the future. Thank you for your understanding
Top Skills
Ascend
Front
Inscipher
Salesforce
Pathpoint San Francisco, California, USA Office
200 Pine Street, Suite 200, San Francisco, CA, United States, 94104
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