UX Writer / Content Designer

About Us:

At Parafin, we’re on a mission to grow small businesses.
Small businesses are the backbone of our economy, but traditional banks often don’t have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on.
We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners.
We’re a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more — all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities.
Join us in creating a future where every small business has the financial tools they need.

About the Position

We’re looking for a Content Designer or UX Writer to work on user-facing surfaces across multiple products. You will be responsible for creating and updating UI copy, emails, and FAQs, along with content management. This role sits with our Design team, where you will be a key member in the design process for new features and products. You’ll work with almost every team at Parafin, including Product, Engineering, Servicing, and Legal.

This role is ideal for someone who likes making things and who feels a deep sense of ownership over their work.

What You’ll Be Doing:

• Writing for multiple surfaces (UI, emails, FAQs) across multiple products

• Working directly with Design, PMs, Servicing, and Legal to shape products and ensure compliance

• Content management - Getting approval for designs/copy from Legal and banking partners, creating and updating content repositories

What We’re Searching For:

• 5-8 years of experience

• A capable writer and editor who is able to take in many inputs to create excellent, user-centered content

• Someone with strong opinions about what makes good writing, who can effectively articulate the why behind their choices in order to influence stakeholders, and who is willing to stand up for their point of view

• Someone who enjoys working collaboratively, building relationships with stakeholders, and being an important part of the design process

• Someone who is comfortable working in a fast-paced environment and can carve out clarity from ambiguity

We Prefer If You Have:

• Experience working in fintech, health tech, or other regulated products

• Experience with Figma

• Experience with building content frameworks/systems

What We Offer

• Salary Range: $150k - $200k

• Equity grant

• Medical, dental & vision insurance

• Unlimited PTO & work from home flexibility

• Commuter benefits

• Free lunches

• Paid parental leave

• 401(k)

• Employee assistance program

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.