Contract Management, NAM Leader

Position Title:

Sr. Manager, Contract Management

Location:

Austin, TX   |     Dallas, TX    |   New York, NY

Your role

The Contract Management NAM Leader oversees contract management operations across North America within Digital Realty’s Legal, Risk, Sustainability & Compliance organization. This role leads a team responsible for contract generation, abstraction, maintenance, and overall data integrity across the contract lifecycle.

You will drive optimization of contract data, processes, workflows, and systems—ensuring accuracy, accessibility, and compliance while championing continuous improvement, automation, and innovation across the CLM ecosystem.

What you’ll do

• Lead North America’s contract management activities, supervising a team responsible for contract generation, abstraction, storage, and maintenance.
• Oversee contract data management including organization, accuracy, retrieval, and alignment with company-wide data governance standards.
• Maintain and monitor contract data in the CLM (Conga) and related legacy systems, ensuring precise input of contractual details, lifecycle milestones, and metadata.
• Identify and correct data inconsistencies, drive data quality monitoring, and support maintenance of the contract data model and data dictionary.
• Provide guidance on template usage, contract hierarchy, transactional drafting (routine agreements/amendments), and contract structure inquiries.
• Coordinate contractual notices, ensuring compliant issuance, tracking, and storage.
• Manage end‑to‑end contract signature processes including sequencing, approval routing, signature authority validation, and timely completion.
• Lead reporting efforts by generating dashboards and insights to support business decision‑making and obligations tracking.
• Drive continuous improvement initiatives, identifying process pain points and proposing automation and efficiency enhancements—including AI-driven data optimization.
• Ensure compliance with internal SLAs, data protection regulations, and confidentiality standards.
• Partner with cross-functional teams (IT, Corporate Data Office, Legal, Operations, Sales) to support integrated contract data management.

What you’ll need

• Bachelor’s degree required; legal or related field preferred.
• 10+ years of experience in contract management, legal operations, or related fields, with a strong record of meeting SLAs.
• Experience with data governance, data management, data quality, and dashboard/reporting practices; analytics background is a plus.
• Prior experience in contract management or paralegal roles strongly preferred.
• High attention to detail with the ability to process data updates accurately and quickly.
• Strong written and verbal communication skills in English.
• Collaborative, proactive, and adaptable team player able to thrive in a dynamic environment.
• Proficiency with CLM platforms, preferably Conga; strong understanding of contract data practices.
• Familiarity with AI and automation tools used for data management is desirable.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our team

Legal
Our Legal team works in a highly complex global business sector with a diverse range of local, regional and international organizations. From ensuring compliance in different jurisdictions to supporting business teams with customer and supplier contracts, we’re involved in a variety of projects. Working in a dynamic commercial environment, we collaborate with colleagues across different departments and always have a new challenge waiting for us.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. You'll collaborate across business areas, challenge the status quo, and put your ideas into action. We’ll give you development opportunities so you can build a rewarding and successful career with us.

Health and Safety

Safety isn't just a priority at Digital Realty—it's embedded into everything we do. We safeguard lives, protect assets, and secure data as foundational pillars of our commitment to excellence. Every member of Team Digital embraces a culture of care and a relentless pursuit of safe operations. Together, we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Our compensation philosophy rewards employees for achieving the objectives aligned to the company’s goals and values.

Our published pay ranges reflect the minimum and maximum target for new hire pay for the full‑time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job‑related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.

Compensation range: $140,000 – $170,000 annually.
This compensation range represents the Company’s good faith belief as to what it will pay as a base salary for this position at the time of this posting.

Benefits:
For this role, benefits include medical, dental, vision, life and AD&D insurance, 401(k) match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.