We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
We’re looking for a Corporate Account Executive to join our high-performing Go-to-Market team. In this role, you’ll drive growth by developing new business and expanding existing accounts within high-growth SMB and mid-market organizations (up to 1500 employees). You’ll lead a consultative, solution-based sales process—uncovering opportunities, building strong champions, and driving value across multiple stakeholders and departments.
This is a fantastic opportunity to help companies bring real human insight into every decision by showing the true business impact of the UserTesting platform.
Responsibilities
Identify and develop new business opportunities within your territory and deepen engagement with existing accounts
Execute full-cycle sales activities—from lead generation and qualification to closing deals and ensuring customer retention
Articulate the unique business and technical value of UserTesting to stakeholders across departments, from end users to the C-suite
Use MEDDPICC and other structured sales methodologies to qualify opportunities and guide discovery conversations
Accurately forecast and track pipeline activity using Salesforce and our broader RevTech stack
Build and maintain territory plans that drive long-term success and account growth
Share feedback from the field with internal teams to inform product and GTM strategy
Collaborate closely with cross-functional partners including solution consultants, customer success, and marketing
Requirements
5+ years of experience in SaaS sales, ideally in a high-growth environment, with a proven track record of exceeding quota and closing six-figure deals
Deep experience managing the full sales cycle across mid-market organizations; you’re comfortable selling across multiple departments and stakeholders
Strong understanding of complex buying cycles and experience navigating matrixed organizations
Proficient in Salesforce, Clari, Outreach, Google Suite, 6Sense, ZoomInfo/Cognism, or similar tools
Working knowledge of MEDDPICC (or similar qualification methodologies) and a process-driven mindset
Strong emotional intelligence, resilience, and a collaborative approach—you thrive in a team culture of continuous improvement
Able to travel as needed to meet prospects and collaborate with regional colleagues
Don’t meet every single requirement but excited about the role?
We’d still love to hear from you! Research shows that some candidates are less likely to apply unless they meet 100% of the requirements. At UserTesting, we value diverse perspectives and believe they drive innovation—so if you’re excited about the opportunity, we encourage you to apply.
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Panel Interview
Offer Stage
Accommodations
We’re committed to creating inclusive and accessible experiences for all candidates. If you need any adjustments during the hiring process, please contact us at [email protected]. We’re happy to support your needs.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Top Skills
UserTesting San Francisco, California, USA Office
Our company located in San Francisco's neighborhood SOMA. One block away from the San Francisco Giants stadium and surrounded by bars and restaurants.
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