Creative Director

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

We’re looking for a Creative Director who brings strong creative problem-solving skills and a sharp design sensibility to every project. This role is both a leadership and a hands-on role, scaling up or down as the work demands. This position requires business acumen, strategic brand thinking, team leadership and mentorship, as well as project and resource management. If you're passionate about delivering design and scalable brand solutions that are visually compelling and strategically effective, we’d love to hear from you.

Management & Culture

• Own overall team performance and health, including resource allocation, project prioritization, and fostering a culture of high-quality design
• Coach and mentor designers on both soft and hard skills, supporting their development and career growth
• Cultivate a team culture rooted in craftsmanship, user-centered design, and continuous improvement
• Actively practice and champion customer-centric thinking across the company

Leadership

• Promote alignment and build trust by clearly communicating design decisions and working collaboratively with cross-functional teams.
• Help evolve and uphold our design operating principles, and continuously improve process, execution, and visual excellence
• Be a contributor to the team’s strategic direction

Design

• Raise the craft bar across Illustration, motion, typography, brand systems, and campaign work
• Drive creative direction for major launches, campaigns, and key brand moments
• Translate complex product thinking into clear, emotional, and human brand expression across web, product surfaces, campaigns, and marketing content
• Roll up your sleeves and design when needed

Years of Experience

• Minimum 10 years working in a creative agency or comparable in-house agency, or creative organization, including at least 3 years in a leadership role

Design

• Portfolio of case studies showcasing how you've led teams to deliver high-craft experiences from inception through launch
• Experience working on a range of projects including but not limited to branding and guidelines, scalable and extensible design systems, responsive web pages, physical activations and/or environmental graphic design.
• Familiarity with digital marketing best practices or proficiency using various marketing technologies, and proficiency in quickly iterating in design for customer testing
• Familiarity with user experience principles
• Ability to design according to business and technical requirements

Leadership & Communication

• Strong track record of building high-performing teams and coaching designers toward growth and leadership
• Experience managing collaborations with external agency partners
• Able to visualize and articulate a clear design rational to cross-functional partners
• Excellent written and verbal communicator, confident in managing high-stakes conversations with leadership
• Operational mindset with experience improving team processes and decision-making workflows
• Experience working with or influencing brand strategy or business objectives

Mindset

• Comfort with ambiguity and changes in direction
• Comfortable working in fast-paced, startup environments
• Detail oriented and organized
• Stays up-to-date with industry trends, emerging technologies, and best practices in design

You'll report directly to the Director of Design. While this role is based in San Francisco, CA, we're open to exploring remote possibilities for qualified candidates.

This role has a base annual salary of $180,000-$200,000 plus a competitive equity and benefits package. (Salary to be determined by relevant experience, location, knowledge, and skills of the applicant, internal equity, and alignment with market data.)

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice.

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