What we’re building and why we’re building it.
Every month, millions of people use Fetch earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
About the Role:
The Creative Strategy Director, Partnerships is a strategic and creative thinker who helps Fetch’s brand partners unlock the full potential of the platform. This role is responsible for developing insight-led ideas and narratives that inspire advertisers and their agencies, showing how Fetch can drive both brand engagement and measurable business outcomes.
At Fetch, we work with some of the world’s most recognizable brands. The ideal candidate is passionate about brand-building, understands what makes great advertising effective, and knows how to connect creativity with performance. Reporting to the Senior Director, Creative Strategy Partnerships, this role partners closely with Sales to support high-priority accounts, translating partner needs into actionable, compelling ideas that elevate campaigns on and off Fetch.
This is a highly collaborative, client-facing role that sits at the intersection of strategy, creativity, and media, helping brands win on Fetch through thoughtful storytelling and strong strategic foundations.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Partner closely with Sales to identify creative and strategic opportunities that align with partner objectives and unlock revenue potential.
- Translate partner goals, insights, and challenges into clear creative strategies, campaign narratives, and pitch-ready ideas.
- Develop compelling pitches, decks, and thought leadership materials that bring Fetch’s brand and performance value to life.
- Act as a strategic lead in customer-facing meetings, helping brands feel understood while demonstrating Fetch’s creative and business impact.
- Collaborate cross-functionally with Product, Marketing, Sales, and other internal stakeholders to vet ideas and ensure feasibility and alignment.
- Support ideation and storytelling for enterprise-level campaigns, tailoring approaches by vertical, audience, and business goal.
- Proactively bring new creative ideas, partnership concepts, and POVs to the Sales team.
- Help shape Fetch’s creative presence in the market by contributing to playbooks, best practices, workshops, and inspiration libraries.
- Facilitate creative workshops and brainstorming sessions with internal teams and external partners as needed.
What Success Looks Like
- You deliver clear, persuasive ideas that help close deals and deepen client relationships.
- You are viewed as a trusted creative and strategic partner by Sales and cross-functional teams.
- You consistently bring thoughtful, insight-driven thinking that balances brand impact with performance.
- You manage multiple projects effectively while adapting your approach based on brief, vertical, and opportunity size.
- You contribute to a strong culture of creativity and strategic thinking within Fetch and across the advertising community.
Minimum Requirements:
- 7+ years of directly relevant experience in roles such as brand planner, creative strategist, content strategist, or brand manager at a tech platform, agency, or brand.
- Experience working with CPG, HHE, retail, or restaurant brands strongly preferred.
- Strong understanding of brand strategy, advertising, and how creative ideas connect to business outcomes.
- Comfortable presenting, selling through, and defending ideas with both internal stakeholders and external partners.
- Proven ability to craft decks and narratives that inspire, inform, and persuade.
- Able to balance big-picture thinking with executional detail and internal vetting.
- Highly collaborative, adaptable, and comfortable operating in fast-paced, evolving environments.
- Excellent written and verbal communication skills with the ability to distill complex ideas into clear, impactful stories.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [135,000 - 160,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Learn more: Fetch Recruitment Scam Warning.
Fetch San Francisco, California, USA Office
535 Mission St. Suite 1759, San Francisco, CA, United States, 94105
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