Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
San Mateo, CA (Hybrid)
Game creators, publishers, developers and creator-enablers are an integral part of PlayStation’s ecosystem, and understanding and addressing their needs, priorities, and points of friction is essential to keeping PlayStation as the Best Place to Publish. Our teams within Global Partner Development & Relations are passionate about supporting our large community of game creators, publishers and developers.
Join us in supporting game creators as the Creator Platform Policy Planning Manager. This role will be instrumental in shaping the PlayStation ecosystem crafting strategies and policies that cultivate a dynamic environment for our partners, all while safeguarding the platform integrity and the trust of our users.
What you'll be doing:
- Draft, edit, and maintain internal platform policy, supporting documents, FAQs, and implementation guidance for internal audiences.
- Operate the intake and assessment workflow for policy proposals and exceptions, track items from request through to decision and publication.
- Record decisions, owners, timelines, and rationales to create durable precedents that can be referenced and applied consistently.
- Maintain the policy repository and taxonomy, monitor document recency and accuracy.
- Coordinate with partner teams to ensure policies cascade coherently into technical requirements, publishing rules, and operating procedures.
- Build lightweight tracking and reporting (dashboards, SLAs) to measure time-to-decision, action completion, and document quality.
- Monitor emerging risks, market practices, and regulatory developments to inform updates to existing policy.
What we're looking for:
- 4+ years in policy operations, program management, knowledge management, or a related function within technology, media, or platforms.
- Proven ability to translate complex discussion into clear, concise action items and policy documentation.
- Experience coordinating cross-functional workflows and driving items to closure with accountability and high standards.
- Strong writing, organization, and information-architecture skills; proficiency with collaboration and tracking tools.
- Excellent analytical, problem-solving, and communication skills.
- Strong capacity to thrive in a fast-paced, dynamic environment.
Preferred Experience:
- Familiarity with platform ecosystems and how policy cascades into platform requirements and operational rules.
- Background in policy analysis, content/publishing operations, or trust & safety considered a plus.
- High-level comprehension of technical specifications, requirements, and SDK documentation, particularly in relation to game production and development, would be hugely beneficial.
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Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
PlayStation San Francisco, California, USA Office
400 2nd Street., San Francisco, CA, United States
PlayStation San Mateo, California, USA Office
2207 Bridgepointe Parkway, San Mateo, CA, United States
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