Manage client relationships by scheduling meetings, responding to requests, joining calls and site visits, maintaining interaction notes, and producing reports and presentations to support client success.
Company Description
Why us?
You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you!
They are an equal opportunity employer and value diversity at our company.
Job DescriptionYour responsibilities:
- Planning and scheduling client meetings
- Taking care of any client requests in a timely manner
- Participating in client calls and site visits
- Maintaining notes from each client interaction
- Generating reports and presentations
We'd love to hear from you, if:
- You have 2 years of experience in a professional services environment
- You have 1-2 year sales experience selling solutions or consultative sales and customer service
Education Qualification: Bachelors Degree
Work Authorization: US Citizen / Green Card Holder
All your information will be kept confidential according to EEO guidelines.
Similar Jobs
Other • Software • Analytics
Serve as a primary customer contact, providing timely and personalized support while managing the full order lifecycle from initiation through fulfillment. Collaborate across departments to resolve complex inquiries, maintain accurate records, and ensure compliance. Analyze processes to improve efficiency and customer satisfaction, while continuously learning systems and best practices. The role requires strong communication, organization, attention to detail, adaptability, customer service experience, and proficiency with Microsoft Office.
Top Skills:
ExcelMicrosoft Office SuiteSalesforceSAP
Healthtech • Biotech • Pharmaceutical
Leads customer success for TuneLab biotech partners developing biologics. Provides technical support for AI/ML drug discovery models and workflows, gathers product feedback, supports new capability rollouts, develops partner case studies, and builds the scientific user community. Collaborates with product teams, model developers, electronic notebook providers, CROs, and other ecosystem partners to improve platform adoption and accelerate AI-powered biologics discovery.
Top Skills:
Ai/MlElectronic Laboratory NotebooksFederated LearningIn Silico ModelingMolecular Design And Modeling Systems
Artificial Intelligence
Manage enterprise customer relationships from implementation through expansion. Drive platform adoption, deliver training, identify new use cases, build trusted stakeholder relationships, resolve client challenges, and partner with sales, product, engineering, and marketing teams. Monitor account health metrics including NPS and NRR, support renewals and growth opportunities, report on success criteria, and share customer success best practices.
Top Skills:
Business Intelligence ToolsExcelMicrosoft PowerpointMicrosoft Word
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
