As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and lead success initiatives in a dynamic environment.
Aidoc is recruiting a Customer Success Manager in the United States. Join our team!
- BSc in science, engineering, or any quantitative field. Preferably MSc.
- 4+ years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles.
- Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage.
- Experience with data analytics is an advantage.
- Previous work with medical imaging and radiologists is an advantage.
- Research experience is an advantage.
- Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level.
- Ability to multitask, problem solve, and work cross-functionally in a dynamic environment.
- Critical thinker with a good analytical approach and data-driven decision-making process.
- Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment.
- Excellent verbal and written communication skills (in English).
- Ability to work in the CST time zone.
- Ability to travel up to 25%.
Top Skills
Data Analytics
Similar Jobs
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
As a Customer Success Manager II, you will manage customer relationships, ensuring value from cloud services, tracking performance, and advocating for customer needs.
Top Skills:
Cloud ComputingIt InfrastructureManaged ServicesSalesforceServicenow
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager II drives customer relationships, ensures value from cloud solutions, manages performance, and advocates for customer needs, enhancing retention and renewal.
Top Skills:
AWSAzureCloud ComputingGCPIt InfrastructureManaged ServicesSalesforceServicenow
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
As a Customer Success Manager II, you will manage customer relationships, ensure service performance, advocate for customers, and drive retention and renewal of cloud solutions.
Top Skills:
AWSAzureGCPSalesforceServicenow
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
