Vapi Logo

Vapi

Customer Support Engineer

Reposted 9 Days Ago
In-Office
San Francisco, CA
90K-190K Annually
Mid level
In-Office
San Francisco, CA
90K-190K Annually
Mid level
The Customer Support Engineer role serves as a bridge between customers and engineering, resolving technical issues and facilitating swift deployment of voice assistants.
The summary above was generated by AI
Vapi (/ˈwɑːpi/):

  • We’re creating the shift to voice as humanity’s default interface.

  • We’re the most configurable platform for deploying voice agents.

  • We’re grown to 400,000 developers in 20 months, adding 2,000+ every day.

  • Try talking to Vapi now!

Why We’re Hiring This Role:

  • We get a ticket every 7 minutes.

  • We’re hiring a cracked cse to show our customers more love.

What You’ll Do:

  • 30 Day: Ramp to 50 tickets a day.

  • 60 Day: Write docs and educate users on building SOTA voice agents.

  • 90 Day: Automate 30% of your tickets with AI agents.

Who You Are:

  • You’ve worked at an early startup.

  • You’ve been a CSE at a company we admire.

  • Bonus: You’ve built your own startup.

Why Vapi:

  • Generational impact: Build human interface for every business.

  • Ownership culture: 90% of company is previous founders.

  • Kind team: The founders Jordan and Nikhil are Canadians.

  • Tier-1 Investors: YC, KP seed, Bessemer series A.

What We Offer:

  • Real stake: We offer competitive salary and excellent equity ownership.

  • Comprehensive health coverage: medical, dental, and vision plans.

  • Team love: We love hanging out and do quarterly offsites.

  • Flexible time off: take what you need.

  • More: catered meals and stipends for transportation, gym, conferences & coaching!

Top Skills

Llms
HQ

Vapi San Francisco, California, USA Office

760 Market St, 11th Floor, San Francisco, California, United States, 94103

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