Cyber Intelligence & Insider Threat Manager

About The Role

OpenLoop is looking for a strategic, hands-on Cyber Intelligence & Insider Threat Manager to join our team (remote or Des Moines, IA). This role leads our intelligence and insider threat programs, ensuring we can detect, respond to, and reduce risks across employees, contractors, vendors, and partners. You will oversee efforts to identify harmful or high-risk behavior, manage cybersecurity threat intelligence, and help protect the business and brand. The position also builds and maintains key relationships with intelligence-sharing groups, law enforcement, government agencies, and industry peers.

This leadership role works across the business—including, but not limited to HR, data owners, legal, physical security, SOC/CSIRT, software development, and IT. Its role focuses on developing a comprehensive IT Security & SecOps roadmap to protect our platform, data, systems, and clients, while ensuring compliance with HIPAA, HITRUST, and other healthcare regulations.

What You’ll Do:

• Lead and manage the cyber intelligence and insider threat program, ensuring 24/7 security monitoring, incident detection, response, and escalation processes (in coordination with SecOps/SOC/MSSP).
• Develop and execute the insider threat strategy, policies, and response playbooks.
• Lead insider threat response, including investigation, containment, remediation, and root cause analysis.
• Develop and execute a cyber intelligence program to deliver an intelligence-driven and risk-prioritized security program (awareness/technologies/controls) and identification of key risks to the business.
• Collaborate with external threat intelligence sources, law enforcement, and government/industry organizations (e.g., H-ISAC) to stay updated on evolving threats, vulnerabilities, and TTPs (tactics, techniques, and procedures).
• Centralize multiple threat sources (premium, industry-shared, open-source, dark web), correlate indicators and threats, and distill actionable intelligence, outlining severity, urgency and impact, and ensure they can be understood by both management and technical teams.
• Actively inform and engage in security projects across the business to disrupt active or potential threats.
• Maintain an up-to-date level of knowledge related to security threats, vulnerabilities and mitigations to reduce attack surface. 
• Develop metrics and scorecards to measure risk to the organization, as well as effectiveness and efficiency of threat analysis and response.
• Ensure regulatory compliance (e.g., PCI, HIPAA, HITRUST, NIST CSF) through effective security operations controls and processes.
• Other duties as assigned.

Who You Are:

• Bachelor's degree in Information Security, Computer Science, Information Technology, or a related field is preferred.
• 8+ years of experience in Information Security, with at least 5 years focused on Cyber Intelligence and Insider Threat.
• Applicable knowledge of adversary tactics, techniques and procedures (TTPs), MITRE ATT&ACK framework, CVSS, open source intelligence (OSINT) and deception techniques. 
• Demonstrated ability to investigate, handle and track incidents.
• Experience in healthcare or digital health is a plus / Experience in government cyber intelligence is a plus.
• Deep expertise in security operations, cyber intelligence, threat detection, incident response, and insider threat.
• Strong understanding of cyber threat landscape, attack vectors, security technologies, and defensive tactics.
• Familiarity with regulatory frameworks (HIPAA, HITRUST, NIST CSF).
• Excellent leadership and communication skills with the ability to engage technical and non-technical stakeholders, including senior executives and the board.
• Excellent organizational and documentation skills.
• Ability to effectively collaborate and communicate with business partners, customers, third parties, and regulatory agencies.
• Analytical and problem-solving abilities with a proactive, risk-based approach.
• Strategic thinking and the ability to align security risks and initiatives with business objectives.
• Detail-oriented with a strong focus on operational excellence and regulatory compliance.
• Strong customer service orientation.
• Adaptability to handle dynamic and challenging environments.
• Energetic, resourceful, and appropriate work intensity to get the work done.
• Strong people acumen and relationship skills

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more