Data Analyst, Customer Intelligence

DATA ANALYST, CUSTOMER INTELLIGENCE 

Current is a leading US-based fintech company dedicated to empowering individuals to achieve their financial goals. We're committed to providing innovative and accessible financial solutions, and data plays a crucial role in driving our success. We're looking for a talented and passionate Data Analyst to join our Growth team and help us leverage data to optimize our operations, enhance our products, and deliver exceptional customer experiences.

ABOUT THE ROLE

We are seeking a strong Data Analyst with preferably prior industry experience in FinTech and the B2C/DTC domain. You will play a crucial role in leveraging data to drive strategic decisions, optimize business performance, optimize our customer interactions, and ensure a frictionless user experience. You will leverage advanced analytics to identify trends, measure performance, and provide strategic insights that support data-driven decision-making across the organization.

RESPONSIBILITIES

• Analyze large datasets to identify trends, insights, and opportunities that drive business growth.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) across various business functions.
• Partner with cross-functional teams, including Product, Engineering, Marketing, and Customer Success, to implement data-driven solutions.
• Identify new & iterative high-impact opportunities to further scale or improve unit economic efficiency
• Provide actionable insights to leadership on business performance, customer behavior, and operational trends.
• Ensure data integrity, accuracy, and governance across multiple data sources and platforms.

REQUIREMENTS

• Bachelor's degree in a quantitative field such as Analytics, Statistics, Economics, Computer Science, or a related field.
• Experience as a data analyst for 3+ years, ideally in B2C, financial services, or technology.
• Strong proficiency in SQL and experience working with relational databases (e.g., Bigquery, Snowflake, Redshift, etc).
• Proficient in utilizing data visualization tools like Tableau, Looker, or other similar platforms.
• Excellent analytical and problem-solving skills with a strong attention to detail.
• Ability to communicate complex data insights clearly and effectively to both technical and non-technical audiences.
• Strong business acumen and the ability to translate business questions into data analysis plans.
• Experience with A/B testing and experimental design.
• Working experience with Python for data analysis.

ADDITIONAL DESIRED SKILLS AND QUALIFICATIONS

• Familiarity with the fintech industry and banking products is a plus.
• Ability to thrive in a fast-paced, collaborative environment.
• Exposure to dimensional modeling concepts to power meaningful analytics.
• Experience building data pipelines in dbt.
• Familiarity with machine learning techniques and predictive analytics is a plus.
• Experience modeling data using dbt.

This role has a base salary range of $130,000 - $175,000. Compensation is determined based on experience, skill level, and qualifications, which are assessed during the interview process. Current offers a competitive total rewards package which includes base salary, equity, and comprehensive benefits.

BENEFITS

• Competitive salary 
• Meaningful equity in the form of stock options 
• 401(k) plan
• Discretionary performance bonus program 
• Biannual performance reviews
• Medical, Dental and Vision premiums covered at 100% for you and your dependents 
• Flexible time off and paid holidays 
• Generous parental leave policy
• Commuter benefits 
• Fitness benefits
• Healthcare and Dependent care FSA benefit 
• Employee Assistance Programs focused on mental health 
• Healthcare advocacy program for all employees 
• Access to mental health apps 
• Team building activities
• Our modern Chelsea-based office with open floor plan, stocked kitchen, and catered lunches