Serve as front-desk representative for a student housing community: enforce community standards and safety, assist residents and guests, manage administrative logs, support check-in/out, and respond to maintenance or emergency issues while providing customer service.
The Desk Assistant is a representative of the staff, serving an important role in developing a sense of community. The desk assistant is responsible for three areas of accountability. These areas are the keys to the orderly operation of the front desk.
Essential Duties and Responsibilities (other duties may be assigned):
MAINTAIN COMMUNITY STANDARDS AND SAFETY
- Assist in identifying and reporting maintenance and safety problems.
- Assist in managing fire and other emergency situations, always notifying professional staff first if time permits.
- Know the location of the nearest fire extinguisher, and be familiar with the operation of the fire alarm panel and of fire safety equipment.
- Assist in security checks of the property while on duty.
- Know emergency telephone numbers.
- Assist in the supervision of student conduct and noise levels throughout the Community (i.e. periodic checks of front fire lane and other areas as assigned), and the notification of the On-Call PA's for other issues.
- Assist in the communication and interpretation of policies and regulations.
- Assist in maintaining established quiet hours.
ASSIST STUDENTS: PROVIDE CUSTOMER SERVICE
- Assist in the welcoming and orientation of new residents (i.e. helping in the location of rooms and available facilities, etc.)
- Assist in providing information on campus services and agencies.
- Ensure that proper procedures are adhered to in the issuance and return of equipment.
- Assists guests in contacting the resident they are visiting and ensuring their compliance with procedures regarding visitors.
PERFORM ADMINISTRATIVE TASKS
- Assist the professional staff during check-in and check-out.
- Maintain all administrative logs as designated by the professional staff.
- Perform other tasks as assigned by the management staff.
- Maintain punctuality to assigned shifts.
American Campus Communities Culture Commitments
- Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
- The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
- Serve as an American Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Skills, Knowledge and Expertise
- A High School diploma or equivalent and related experience.
- Customer service experience.
About
American Campus Communities is the nation’s largest developer, owner and manager of high-quality student housing communities.Whether we’re creating a new development, upgrading an acquired community, or partnering with a university to develop or manage on-campus housing, our goal is the same: deliver the best possible experience for students – at every price point.And it’s not just about great living spaces and great amenities. It’s about giving students the resources and environment they need to succeed, both academically and personally. Our Mission keeps us focused:Our values help us get there.Delivering the best possible student experience doesn’t just happen. It takes an unrelenting commitment to students, parents and educational institutions. It also takes a corporate culture built on shared values, a higher purpose, and a team of people who truly love what they do.
Similar Jobs
Artificial Intelligence • Hardware • Software • Nanotechnology • Semiconductor • Quantum Computing • Defense
Lead design, fabrication, integration, and testing of MEMS devices and subsystems. Develop and scale fabrication processes, run experiments and metrology, optimize process flows, and manage project timelines to transition research to production.
Top Skills:
CadenceChemical Vapor Deposition (Cvd)CmpComsolContact/Stepper PhotolithographyDeep Reactive Ion Etching (Drie)Die SingulationDielectric DepositionDry ReleaseInfrared MicroscopyInterferometric MeasurementsJmpL-EditMatlabMetal DepositionOptical MicroscopyPlasma Dry EtchingPythonSacrificial Layer ProcessesScanning Electron Microscopy (Sem) With Elemental AnalysisSolidworksStructural Layer CreationVacuum EncapsulationWafer BondingWafer GrindingWet EtchingWet Release
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
On-site 6-month contract to manage daily San Francisco office operations, reception, facilities tickets, supplies, catering, onboarding logistics, employee communications, monthly events, and cross-functional workplace initiatives to ensure a safe, well-stocked, and welcoming workspace.
Top Skills:
Google WorkspaceMS OfficeSlack
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Perform and lead laboratory test programs: follow and define test plans, operate and maintain complex test equipment, evaluate and record results, troubleshoot and fabricate test setups, communicate with customers and engineering, and complete test reports while supporting continuous improvement and equipment calibration.
Top Skills:
AssemblyAutomationCalibrationElectrical TheoryFabricationMS OfficeRf (Radio Frequency)SolderingTest Equipment
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
