Devops Engineer - Mid/Senior/Lead

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Note: By applying to the DevOps Engineers, posting recruiters and hiring managers across the organization hiring DevOps Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Our Technology, Marketing & Products Engineering team is tasked for innovating and maintaining a substantial distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with challenges for our hundreds of agile engineering teams every day!
We are defining the next generation of trusted enterprise computing in the cloud. We're a fast-paced, agile and innovative team. We work across all areas of our technology stack. We enable critical services for the business, qualify sophisticated compute changes, trail-blaze new engineering solutions for the cloud!
Your Impact:

• Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba

• Work with engineers on the design, deployment and continuous improvement of significant infrastructure services (i.e. logging, monitoring and alerting)

• Scoping of work, management of backlog and predictability of project delivery

• Provide guidance into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform Service Composability and availability

• Develop and own standard processes/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in production

• Analyze and comprehend how customers are using the platform and help drive continuous improvement of the offering based on that

• Own daily operational goals with the team

• Continuously raise our standard of engineering excellence by implementing standard processes for coding, testing, and deployment

Required Skills:

• A related technical degree required

• 4+ years work experience in a DevOps or similar role

• Knowledge of OO programming and concepts (Java, C++, C#, Python)

• Experience with Containers and orchestration services like Kubernetes, Docker etc.

• Experience with Terraform, Spinnaker, ArgoCD

• Understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP

• Experience with AWS, GCP or another cloud PaaS provider

• Proven understanding of how to configuration, deployment, management and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting and disaster recovery

• Extensive knowledge with source control, continuous integration, and testing pipelines

• Lead, collaborate, communicate, and mentor

• Championing a work environment that promotes diversity and inclusion

• A strong background in open source technology

• Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

Preferred Skills:

• Experience in Observability tools like Prometheus, Grafana, Splunk, ElasticSearch etc.

• Experience in utilizing Generative AI and machine learning to develop automation tools

• Understand cloud security and best practices.

Benefits & Perks
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Salesforce Information
Check out our Salesforce Engineering Site.
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTUREFORCE FOR OPPORTUNITIES*

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.