Digital Product Director - Entitlements & Permissions - Executive Director

Are you a Product Director ready to lead secure, scalable entitlements and permissions for JPMorganChase’s next-gen digital platform? If so, you've found the right team!
 

As a Product Director, Entitlements & Permissions on JPMorganChase’s modern digital banking platform for innovation economy and emerging middle market clients, you will own the product vision, strategy, and end-to-end execution of access management capabilities—including roles, permissions, approval workflows, and administrative experiences—while leading a team of Product Managers and partnering with Design, Technology, and Control functions to deliver secure, scalable, and intuitive solutions in a complex, highly regulated environment.

Job Responsibilities

• Lead end-to-end product ownership for Entitlements & Permissions, including role-based access control (RBAC), approval workflows, administrative tooling, and self-service capabilities.
• Define and drive product vision, strategy, and roadmap, translating objectives into measurable outcomes, milestones, and delivery plans.
• Partner with Design and Technology teams to build solutions that are secure, resilient, scalable, and user-centric.
• Collaborate with risk and control partners (Information Security, Privacy, Compliance, Operational Risk, Audit) to ensure strong governance, controls, and policy alignment across the product lifecycle.
• Own backlog prioritization and execution across the Entitlements product suite, ensuring clear requirements, acceptance criteria, and release readiness.
• Communicate product strategy, progress, and trade-offs to senior leadership through clear, data-driven narratives.
• Leverage data and emerging technologies responsibly to inform decision-making, measure performance, and enhance customer experience.
• Develop and coach Product Managers while fostering high-performing, agile, cross-functional teams.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree or equivalent practical experience.
• Significant experience in product management leadership within Financial Services, with end-to-end ownership from strategy through delivery and lifecycle management.
• Proven ability to lead in matrixed organizations and influence outcomes across senior stakeholders.
• Strong executive communication skills, with the ability to simplify complex concepts and drive alignment.
• Demonstrated experience in data-driven product management, including KPI definition, analytics, and iterative delivery.
• Proficiency with Jira and agile delivery practices.
• Highly organized with strong execution discipline and attention to detail in complex programs.

Preferred Qualifications, Capabilities, and Skills

• Advanced degree (MBA, MS, or equivalent).
• Experience in startups and/or fintech environments, particularly in platform, identity/access management, or administrative tooling domains.
• Working knowledge of software engineering principles and design fundamentals to enable effective partnership with technical and design teams.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.