UX Program Manager, Brand Marketing

Job Description:UX Program Manager, Brand Marketing

Dow Jones       Job Location NYC       Job ID  50388

About the Role:

Dow Jones and The Wall Street Journal are seeking a highly organized, collaborative and agile UX Program Manager to join the Brand Marketing team. This role focuses on planning, coordinating, and managing the execution of digital projects, ensuring design and brand excellence across websites, shop pages, platforms, and products. You will ensure work is delivered on time, on brand, and to a high standard.

The UX Program Manager will work closely with the Lead UX Designer for Brand Marketing to manage digital and UX design projects. You will prioritize tasks, track timelines, and maintain clear communication with stakeholders, coordinating resources, content, and feedback cycles to ensure smooth delivery and high-quality outcomes.

Situated within Brand Marketing, this role approaches projects through a brand and UX lens, ensuring digital initiatives meet audience needs, align with strategic goals, and support consistent, engaging user experiences. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, collaborative environment where multiple projects, priorities, and teams intersect. This position sits within Brand Marketing; it is not a role within the Product org.

Reports to: Senior Program Manager, Brand Marketing

You Will:Project Management

• Scope, plan, and prioritize digital projects for the Brand team, collaborating across UX, Product, and Events teams for websites, shop pages, platforms, and products.
   
• Build timelines, manage resources, and lead stand-ups and status meetings to ensure efficient progress.
   
• Traffic work through multiple teams, enforcing timelines to ensure smooth delivery outcomes.
   
• Anticipate and mitigate risks, solving issues early to keep projects on track.
   
• Own and manage timelines, milestones, and delivery schedules to ensure accurate application of DJ brands across digital surfaces.
   
• Apply UX and product knowledge to advise and guide team decisions ensure timely delivery of managed projects

Production & Quality Assurance

• Oversee execution of digital and UX design projects, ensuring deliverables meet brand standards, design intent, content strategy, audience needs, and accessibility requirements.
   

• Manage review and approval cycles, coordinating feedback and ensuring implementation through design, UAT, and launch.
   

• Ensure pre-launch QA to validate accuracy, functionality, responsiveness, and alignment with brand and UX principles.
   

Stakeholder Collaboration

• Act as a central point of contact for project updates, aligning teams and stakeholders to project goals.
   

• Maintain clear, consistent communication across cross-functional teams to ensure understanding of priorities, timelines, and project status.
   

• Support the Lead UX Designer by managing project logistics, enabling focus on strategy and design execution.
   

Process Improvement & Impact

• In collaboration with Sr. Program Manager, build and refine workflows and processes to improve delivery efficiency, reduce risk, and scale production capacity.
   

• Track project outcomes and identify opportunities to enhance future projects.
   

• Ensure projects are delivered on time, on brief, and to a high standard of brand and UX quality.
   

• Support business growth, audience engagement, and brand impact through smooth, efficient project delivery.

What You’ll Do

• Maintain a big picture vision of multiple workstreams and objectives, while managing end-to-end delivery of digital projects from scoping through launch and post-launch follow-up.
   

• Coordinate timelines, resources, stakeholders, and feedback to keep multiple projects on track.
   

• Liaise with stakeholders across design, marketing, product, and engineering
   

• Manage content needs, coordination, development, delivery, and approvals
   

• Flag potential delays with solutions-focused recommendations to keep delivery on time
   

• Ensure all work meets brand, UX, and accessibility standards.
   

• Facilitate cross-team communication and collaboration to maintain alignment and remove bottlenecks.
   

• Track, monitor, and report project progress to leadership and key stakeholders.
   

• Identify opportunities to improve workflows, efficiency, and production quality.
   

• Contribute to a culture of collaboration, agility, and excellence within the Brand Marketing team.

You Have:

• 7+ years of experience managing digital projects, UX-Brand initiatives, or web-based production.
   

• Proven ability to plan, coordinate, and execute multiple projects across websites, platforms, and digital products.
   

• Strong organizational skills with attention to detail and ability to manage competing priorities.
   

• Experience leading cross-functional teams and facilitating collaboration between designers, developers, and marketing stakeholders.
   

• Excellent communication skills, including presenting updates and coordinating across teams.
   

• Familiarity with UX principles, digital design workflows, and accessibility standards.
   

• Comfortable working in a fast-paced, dynamic environment.
   

• Experience with project management tools (e.g., Asana, Jira, Trello, or similar).
   

• BA/BS degree or equivalent experience in Design, UX, Marketing, or related field preferred.
   

• Certificate in Project Management or UX product management a plus.
   

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Learn more about all our US benefits

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at [email protected]. Please put "Reasonable Accommodation" in the subject line. This inbox will not be monitored for application status updates.

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Marketing

Job Category:

Project/Program Management

Union Status:

Non-Union role

Pay Range: 115,000 - 135.000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..