Digital Strategy Advisor

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

We are seeking a talented Digital Strategy Advisor who will serve as a trusted partner and consultative advisor with the objective of understanding and determining the Digital needs of financial institutions served by Velera. This role will lead a mission-focused effort to increase support by working collaboratively with leadership and product teams to execute effective strategic plans to support and drive a digital strategy.

Day in the Life:

• Design and recommend digital strategies that align with client objectives, customer expectations, and competative landscape.

• Develop short term and long term digital strategy (Next 5 years).

• Guide internal stakeholders and clients through digital solutions.  Ensure ease of adoption and measurable outcomes.

• Innovation Champion.  Stay ahead of emerging digital trends (RTP, wallets, tap to anything, etc.) and translate to actionable insights and opportunities.

• Cross functional collabortion.  Work with SPM of digital tools and provide assistance and collaboration of strategy for current enhancements and future opportunities.

• Leverage data for soliciating client and consumer feedback.

• Lead assigned projects including cross-functional teams in support of Velera, business unit, and/or department goals and objectives. Maintain current operational knowledge of all VELERA offered products and service applications that may influence an effective outcome.

• Responsible for recognizing opportunities for addressing fraud issues, risk and exposure on behalf of Velera and member-owner credit unions. 

• Create and present professional presentations for various fraud meetings and member-owner training functions.  Ability to communicate via conference calls and deliver high quality PowerPoint presentations via webinars and face-to-face meetings with Member owners and upper management.

• Exercise exceptional communication skills with every contact with internal customers and external partners.

• Perform all other duties as assigned.

Qualifications:

• Bachelor’s Degree in related field. Marketing or digital experience a plus.

• 5+years of experience in digital banking, digital transformation, or strategy consulting.

• Strong knowledge of digital banking platforms, fintech ecosystems, and emerging payment technologies.

• Experience in payment processing and financial services.

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

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Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.