Director of Analytics, Insights, & Business Intelligence

CircusTrix dba

Director of Analytics, Insights, & Business Intelligence

Full-time

***While a hybrid presence in Dallas, TX is preferred, we are also open to considering candidates based in CA, IL, CO, or NY/NJ.***

Department: Strategy & Integration

Reports to: SVP of Strategy & Integration

Travel: N/A

FLSA: Exempt

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WHO WE ARE:

At Sky Zone, our mission is to enrich lives through the power of boundless play – whether that’s on the trampoline court, behind the scenes, or at the corporate level.  We believe play fuels confidence, connection, and joy, and we’re proud to create experiences that reflect that purpose in everything we do.

As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.

Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.

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WHO YOU ARE:

You are a strategic, data-driven professional who thrives at the intersection of analytics, storytelling, and business impact. You see beyond the numbers to uncover the “why,” enabling smarter, faster decisions that drive growth. You excel at translating complex data into clear insights, building scalable analytical frameworks, and partnering cross-functionally to strengthen a data-informed culture. You’re not just a data expert – you’re a trusted advisor and strategic thinker.

HOW YOU BRING OUR MISSION TO LIFE:

You transform complex, fragmented data into trusted insights that spark growth, fuel innovation, and power smarter decisions across the business.  By partnering with IT, Finance, Operations, and Marketing, you champion a data-driven culture that empowers teams to act with clarity, confidence, and curiosity.  Your key areas of focus include:

Strategy & Leadership

• Owning the analytics and BI roadmap that keeps Sky Zone’s growth goals front and center.
• Building scalable frameworks that connect insight to impact and help every team play smarter.
• Translating complex questions into clear, actionable stories that guide business decisions.
• Defining and maintaining enterprise KPIs and metrics that drive accountability and performance.
• Partnering with senior leadership to align analytics priorities with our bold business objectives.

BI & Enablement

• Designing intuitive dashboards and reports that make data accessible for every level—from the C-Suite to park operations.
• Establishing a KPI dictionary, data catalog, and self-service tools that give teams the freedom to explore and act.
• Implementing a structured intake, triage, and SLA process that balances big-picture strategy with daily needs.
• Ensuring data accuracy and consistency by creating strong governance and reporting standards that build trust.

Analytics & Data Foundation

• Developing diagnostic, predictive, and prescriptive analytics that reveal what’s driving success—and what’s holding it back.
• Mining guest feedback and operational data to uncover opportunities for delight, efficiency, and growth.
• Partnering with IT and Data Engineering to design resilient data pipelines and modern semantic models.
• Prototyping dashboards and data flows that turn ideas into insights—fast.

Experimentation & Enterprise Value Optimization

• Collaborating with the SVP of Strategy & Integration to test and scale enterprise-wide value-creation initiatives.
• Quantifying ROI and validating business cases to prioritize what truly moves the needle.
• Recommending and evaluating pilots with clear go/no-go guidance and rollout playbooks that help proven ideas soar systemwide.

WHAT YOU BRING TO THE TEAM:

You blend technical mastery with strategic insight pairing your deep understanding of data with the curiosity and creativity to turn it into action. You thrive in a fast-paced, collaborative environment where clarity, innovation, and growth come to life through analytics.

• Bachelor’s degree in Computer Science, Business Analytics, or a related field, with an advanced degree preferred and a demonstrated ability to turn data into meaningful business outcomes.
• 7–10 years of progressive experience in analytics, business intelligence, or data science, including a minimum of 3 years leading a team or owning strategic analytics initiatives.
• Expertise in SQL and strong proficiency in Python or R for modeling, automation, and data wrangling.
• Hands-on experience with cloud data warehouses (e.g., Snowflake), transformation frameworks, and BI tools such as Power BI to visualize insights that drive results.
• Experience building end-to-end proof-of-concept data pipelines that connect raw data to dashboards and accelerate business learning.
• Demonstrated success working with complex, multi-source operational data (POS, CRM, e-commerce, etc.) to create a unified view of business performance.
• Advanced understanding of data modeling, semantic layer design, and data quality monitoring practices to ensure accuracy and trust.
• Proven ability to translate complex analyses into actionable, executive-ready recommendations that influence strategic decisions.
• Proficiency in Microsoft Office Suite, including Advanced Excel, PowerPoint, and Outlook.
• Demonstrated strength in strategic storytelling, translating data into clear narratives that ignite innovation and guide smarter business decisions.
• Proven success in cross-functional collaboration, partnering effectively with IT, Finance, Operations, and Marketing to connect data to action and drive alignment.
• Strong business acumen with a deep understanding of how analytics supports revenue growth, operational excellence, and exceptional guest experiences.
• Ability to balance agility and adaptability, combining big-picture thinking with hands-on problem-solving in a fast-paced, evolving environment.
• High sense of accountability and ownership, consistently taking initiative, following through, and delivering with precision and integrity.

• The ability to remain stationary for extended periods while working at a computer and communicating effectively via phone and Microsoft Teams, with or without reasonable accommodation.

WHY THIS ROLE MATTERS:

Data is the bridge between vision and execution and this role builds that bridge.  As Director of Analytics, Insights & Business Intelligence, you transform information into clarity that powers smarter decisions, stronger performance, and scalable growth.  Your work turns numbers into stories that inspire action and help the business reach new heights.

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Compensation range is  $130-$150k + bonus based on qualifications, experience, and performance.  Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching.  Eligibility for 401k is based on age and tenure requirements. 

Application deadline: November 14, 2025

While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will consider candidates until the position is filled.

CircusTrix and its brands are proud to be equal opportunity employers.  We celebrate diversity and are committed to creating an inclusive environment for all team members.

#excl