Director of DevOps/Cloudops

As a Director of DevOps/CloudOps, you will lead a global team of talented DevOps and CloudOps engineers who are dedicated to maintaining reliable, fault tolerant infrastructure and application availability to meet the demands of our growing customer base that uses Financial Management and Reporting Products. The chosen candidate must be a self-starter, possess great organizational skills and have excellent communication abilities. A proven results-oriented person with a delivery focus and demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment. 

We enjoy our work as much as we enjoy working together and want teammates who can get things done while having a positive influence on our workplace environment. 

Key Responsibilities: 

• Lead DevOps/CloudOps team, including staffing, mentoring, enhancing, and maintaining best-of-class DevOps/CloudOps standards. 

• Collaborate with other engineers, architects, product managers, engineering managers, and support teams to manage applications and related cloud environments across the globe. 

• Manage and implement DevOps/CloudOps principles and best practices. 

• Create operational models, plans, and roadmaps and deliver commitments within an Agile/Scrum environment. 

• Report on quality, operations status, and system performance to executive management and act quickly and decisively to resolve customer-impacting issues. 

• Management of departmental resources, staffing, and enhancing and maintaining a best-of-class DevOps/CloudOps team along with best of breed tooling with automation. 

• Develop metrics for cloud infrastructure and software components; establish dashboards for monitoring metrics and key performance indicators 

• Ensure disaster recovery and business continuity tests are performed 

• Participate in SOC/ISO audits and ensure all audit controls are adhered to 

• Manage on-call rotation and support. 

Qualifications 

• BS in Computer Science, Computer Engineering, or related technical discipline; Master’s Degree preferred. 

• 10+ years of DevOps/CloudOps experience with at least five years in cloud environments working with AWS and/or Microsoft Azure.  Must have a strong background with DevOps/CloudOps related tools such as Jenkins, Bitbucket, Terraform, Kubernetes, Azure DevOps, etc. 

• 7+ years leading multiple Agile teams and programs with expert understanding of Agile and Lean principles. 

• 5+ years of experience in driving full DevOps automation and automated software delivery practices. 

• Experience building and managing DevOps/CloudOps team. 

• Experience in implementing both Cloud/SaaS Solutions & On-Premise Solutions. 

• Hands-on cloud production operational experience and strong knowledge of CI/CD automated pipelines. 

• Proven ability to manage multiple product lines and meeting aggressive release schedules. 

• Strong technical vision and continuous improvement drive. 

• Strong desire for replacing manual tasks with automation. 

Successful candidates must have the following professional attributes: 

To perform the job successfully, an individual should demonstrate the following competencies: 

• Planning and Management – Highly effective planning and organizational skills. 

• Leadership and Vision - Ability to inspire people at all levels to follow your technical and operational vision. 

• Discipline and Perseverance – Focus and commitment to solving complex issues through to completion. 

• Flexibility and Hard Work – Operate in a fast-paced, iterative operational environment; learn and adapt to new business demands and changing technologies. 

• Problem Solving – Strong critical thinking and problem-solving capabilities. 

• Quality – Dedicated to producing high-quality software and implementing development best practices. 

• Effective Communicator – Excellent written, presentation, and oral communication skills. 

• Excellent time management skills - a proven ability to utilize your sense of urgency to prioritize tasks effectively.