Director - Enterprise Infrastructure Architect

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

The Enterprise Infrastructure Architect defines and governs the organization’s end-to-end infrastructure strategy across on-prem, cloud, and hybrid environments.

This role ensures infrastructure platforms are secure, resilient, cost-effective, and aligned with business and application strategies.

Key Responsibilities:

• Establish enterprise-wide infrastructure architecture standards for compute, storage, network, identity, and cloud.
• Develop 3–5 year infrastructure modernization roadmaps, including cloud adoption and hybrid strategies.
• Design and govern cloud and hybrid architectures across AWS, Azure, GCP, and OCI, including landing zones, guardrails, and governance models.
• Review and approve infrastructure designs for major initiatives and programs.
• Optimize infrastructure for cost, performance, availability, and scalability.
• Embed security-by-design principles aligned with Zero Trust and regulatory requirements.
• Define and oversee high availability and disaster recovery architectures, including RTO/RPO targets and resilience testing.
• Lead governance through reference architectures, standards, lifecycle management, and Architecture Review Boards.
• Reduce technical debt and technology sprawl through rationalization and standardization.

Core Technical Domains:

• Compute: Virtualization (VMware, Hyper-V), containers (Kubernetes, OpenShift).
• Storage & Backup: SAN/NAS, object storage, DR and backup strategies.
• Identity & Access: Active Directory, Azure AD, IAM, SSO.
• Automation & Observability: Terraform, ARM, Ansible, monitoring tools.

Skills & Experience:

• 10+ years of enterprise infrastructure architecture experience.
• Deep expertise in multi-cloud and hybrid environments.
• Strong background in automation, governance, and security alignment.
• Familiarity with enterprise architecture frameworks (e.g., TOGAF).
• Excellent documentation, diagramming, and executive communication skills.
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Typical Deliverables:

• Enterprise and cloud architecture diagrams
• Cloud landing zone and reference architectures
• Infrastructure modernization roadmaps
• Technology rationalization assessments
• Disaster recovery and resilience designs

All your information will be kept confidential according to EEO guidelines.

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