LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About the RoleWe’re looking for a strategic and hands-on Creative Director to lead our in-house creative studio, overseeing a team of writers and designers to deliver high-impact, brand-forward, and performance-driven creative.This role helps define the creative vision, shapes how our brand shows up, from breakthrough campaigns to high-velocity performance creative, while building a modern, scalable, AI driven creative workflow and operation.What You'll Do
Creative Leadership
- Lead the creative vision and strategy across branded content and performance marketing channels
- Deliver compelling, cross channel campaign creative that drives conversion and delivers on business goals
- Ensure all creative output aligns with brand standards while evolving the brand in a competitive fintech landscape
- Oversee the end-to-end internal creative process from concept through execution and optimization
- Present and advocate for creative concepts to senior stakeholders
Performance-Driven Creative
- Partner closely with Creative Strategy and Channel Marketing teams to develop creatives that deliver on strategic asks to drive acquisition, engagement, and retention
- Establish scalable frameworks to deliver on a high volume of creative testing and iteration, leveraging AI tools and driving a culture of harnessing AI with the team
- Balance short-term performance goals with long-term brand equity
- Use data and insights to continuously refine messaging, formats, and channels
AI & Creative Innovation
- Identify and implement AI tools and workflows to scale creative production and ideation
- Develop systems that increase output and productivity without sacrificing quality or brand consistency
- Stay ahead of trends in creative automation, generative AI, and content production
Team Leadership & Operations
- Lead, mentor, and grow a team of copywriters and graphic designers
- Manage creative capacity, prioritization, and workflows in a fast-paced, high-volume environment
- Build a culture of high standards, speed, and experimentation
- 10+ years of experience in creative roles, with team leadership experience
- Proven experience in fintech, or banking highly preferred
- Strong portfolio demonstrating performance marketing and branded campaigns creative that drove results
- Experience leading in-house or agency creative teams in fast-paced environments preferred
- Expertise in storytelling and messaging that translates insights into high-performing creative and content that drives issuance, increases conversion, and reinforces brand voice
- Demonstrated ability to leverage AI tools to optimize creative workflows, reduce turnaround time, and scale content production without compromising quality
- Experience managing multiple projects, timelines, and stakeholders simultaneously
- Familiarity with compliance and regulatory considerations in financial services
- Deep understanding of digital channels (paid social, display, lifecycle, web, video)
- Bachelor’s degree in a related field; or equivalent work experience
Work Location
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 180,000-210,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
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LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Top Skills
LendingClub San Francisco, California, USA Office
595 Market St, #200, San Francisco, CA, United States, 94105
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