Director, Human Resources

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.

• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco:

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Essential Job Functions:

The partner must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation:

• Serve as a key business partner and contribute to business strategy development and key business decisions by proactively aligning all aspects of the workforce to business strategies and operations. Apply knowledge of key business drivers in strategic decision making, planning and execution.

• Promote best practices, foster collaboration across departments and ensure smooth implementation of HR solutions.

• Facilitate cross-functional groups working together to solve difficult and complex problems accomplish challenging objectives.

• Create a culture that works to resolve conflicts quickly and address underlying issues.

• Evaluate organization vision, mission, structures, processes and people. Research, identify and address organizational effectiveness issues. Conduct assessments to provide a clear picture of the current state. Design, recommend and facilitate implementation of solutions to ensure alignment with Petco’s overall direction.

• Interact professionally and effectively through verbal and written communication with distribution center associates and all professional contacts with emphasis on company interests.

• Independently prioritize and accomplish multiple tasks within established timeframes.

Education (Required): Bachelor’s Degree and ten years progressively responsible related experience is required or an equivalent combination of relevant education and experience.

Education (Preferred): Master’s degree.

Certification (Preferred): HR certification (PHR or SPHR)

Work Experience (Required): Partner must be a strategic thought leader and have a history of implementing successful programs across complex organizations. Organizational credibility, business partnering, and decisive execution are the keys to success in this position. In addition, this position requires the following:

• Demonstrated success in being a highly effective member of a cross-functional senior management team with a track record of accomplishments that have measurable business impact.

• Advanced ability to respond quickly to new opportunities demands and challenges by mobilizing and engaging the organization effectively and efficiently.

• Advanced and thorough knowledge of key human resource functions and processes, clients, organizational culture, design, development and effectiveness as well as business objectives and strategies.

• Advanced ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action.

• Demonstrated strength in conceptual and process thinking abilities with the ability to understand complex relationships, interdependencies and their impact on customers and associates.

• Well-developed and demonstrated talent to quickly turn concepts into action and achieve desired results in a fast-paced environment.

• Demonstrated success conducting comprehensive needs analyses (quantitative and qualitative), organization design and development initiatives, implementing change models and developing organization structures while proactively driving ongoing optimization efforts.

• Demonstrated ability to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing to employees, management, public groups and/or boards of directors.

• Well-developed talent to exercise considerable judgment and discretion in establishing and maintaining good working relationships in a highly-collaborative, matrixed environment with a track record of accomplishments with measurable business impact.

• Must have demonstrated success leading, influencing and persuading divergent and diverse groups with the ability to adapt style to all levels of management and employees. Must have advanced conflict resolutions skills.

• Well-developed and successful experience in coaching senior and executive management.

• Excellent project management skills including successful leadership of projects from planning phase through completion.

• Excellent leadership skills including superb communication with all levels of associates, delivery of results, consultative skills, partnership skills, facilitation and team building to ensure leadership and management effectiveness and development.

• Demonstrated success in consulting and presentation skills including meeting/training facilitation.

Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile.  The description provides general job duties and requirements, but the partner’s manager may assign additional responsibilities or tasks depending on business needs.

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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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