Director, OCVIBE Strategic Workforce Planning & Deployment

Join our team to help create and develop the future of live entertainment and sports in Orange County!

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Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects.  Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Pay Details:

The Director, OCVIBE Strategic Workforce Planning & Deployment will lead the implementation and operationalization of OCVIBE’s Strategic Workforce Planning by translating labor strategy into scalable planning models, tools, governance, and operating routines.

This role will bring a newly developed workforce planning model to life, driving broad-based change management, adoption, and accountability. The role will partner closely with Operations, Human Resources, Finance, Talent Acquisition, and Legal/Compliance to align workforce plans with business demand, labor availability, service expectations, productivity goals, accurate timekeeping requirements, and cost targets.

As the district scales, this leader will also help shape the future-state approach to centralized scheduling and workforce deployment, ensuring that strategic workforce plans, operational needs, and data-driven insights inform scheduling practices. The role will be expected to identify, vet, and leverage appropriate compliant workforce analytics, AI-enabled tools, and scenario modeling to improve forecasting, planning, scheduling, and labor decision-making over time, in accordance with regulations.

Responsibilities

• Lead the implementation and operationalization of the Strategic Workforce Planning initiative across OCVIBE functions and venues

• Translate the OCVIBE strategic workforce planning model, tools, and methodology into practical operating routines, decision forums, and planning processes

• Build and drive change management efforts to ensure understanding, adoption, and accountability among functional leaders, operators, HR partners, and other stakeholders

• Partner with OCVIBE and enterprise stakeholders including Operations, HR, Finance, Talent Acquisition, and project leadership to align workforce plans with business demand, budget, service levels, productivity goals, and labor availability

• Implement, leverage, and evolve scalable workforce models, including demand forecasts, staffing requirements, coverage strategies, shift structures, and phased ramp plans

• Support workforce planning needs tied to the OCVIBE development, including phased openings, labor ramp strategies, and evolving operating requirements

• Identify workforce risks, gaps, and dependencies, and develop recommendations to support readiness across functions

• Establish governance, reporting, and metrics to monitor workforce readiness, labor utilization, overtime, staffing gaps, and plan adherence

• Identify and use workforce data, analytics, AI-enabled tools, and scenario modeling to improve planning accuracy, scheduling recommendations, and labor decision-making

• Help inform the design of a future centralized scheduling function, including processes, tools, roles, governance, and service expectations

• Partner with Talent Acquisition and HR leadership to ensure hiring plans, pipelines, and timing are aligned with workforce demand

• Evaluate and optimize workforce management and scheduling tools for the district

• Establish workforce planning governance structures, including planning calendars, decision forums, accountability mechanisms, and workforce planning standards across OCVIBE

• Identify opportunities to optimize labor utilization, reduce overtime reliance, improve schedule effectiveness, and increase workforce flexibility while maintaining service and team member experience standards

• Develop workforce contingency plans and labor risk mitigation strategies 

• Lead, coach, and develop workforce planning and deployment resources as the function matures

Qualifications

• Bachelor’s degree in Business, Human Resources, Operations, Finance, Analytics, or a related field; advanced degree preferred

• 10+ years of experience in strategic workforce planning, workforce management, labor planning, scheduling, operations planning, or related fields

• Experience leading workforce planning within complex multi-venue, labor-intensive organizations supporting hourly, part-time, seasonal, and full-time employee populations

• Experience developing workforce planning capabilities from inception, including governance, operating models, workforce analytics, and organizational adoption

• Experience supporting large-scale, complex projects, phased openings, start-ups, districts, venues, hospitality, sports and entertainment, retail, or other labor-intensive operating environments preferred

• Experience implementing or operationalizing workforce planning models, tools, governance, or enterprise planning processes

• Experience with ABI, Workday Scheduling, or comparable workforce management, scheduling, or labor planning systems preferred

• Experience applying AI-enabled tools, automation, predictive analytics, or advanced modeling to workforce planning or scheduling preferred

• Experience leading teams, building new capabilities, and working cross-functionally with Operations, HR, Finance, and Talent Acquisition

• Demonstrated experience leading change management across multiple functions, stakeholder groups, and senior leaders

• Strong understanding of labor modeling, demand forecasting, staffing plans, scheduling practices, productivity metrics, and labor cost management

• Strong analytical capability, including comfort with workforce data, scenario planning, dashboards, and decision-support tools

• Demonstrated ability to drive continuous improvement in workforce planning, scheduling efficiency, leader capability, and team member experience

• Proven ability to influence without direct authority and drive adoption of new processes across a matrixed environment

Core Competencies

• Strategic workforce planning

• Workforce modeling and labor forecasting

• Change management and stakeholder adoption

• Scheduling and workforce deployment

• Data-driven decision-making

• AI-enabled workforce analytics

• Operational and financial acumen

• Cross-functional leadership and influence

• Process design and governance

• Execution, accountability, and continuous improvement

• Able to operate in a fast-paced, evolving project environment

Knowledge, Skills, and Experience

Education - Bachelor's Degree

Experience Required – 10+ Years

This position is on-site.

Company:

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws.  We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of OCVIBE!