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Samsara

Director, Renewals - CORE

Posted 2 Days Ago
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Remote or Hybrid
Hiring Remotely in United States
171K-274K Annually
Senior level
Easy Apply
Remote or Hybrid
Hiring Remotely in United States
171K-274K Annually
Senior level
The Director of Renewals will manage the Core Renewal Sales team, drive customer retention, oversee operational rigor, and engage in high-value negotiations to maximize customer value and revenue targets.
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Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Renewals are the foundation of a SaaS company’s long-term growth and revenue predictability. As the Director of Renewal Sales, you will lead Samsara’s Core Renewal Sales organization, driving retention, minimizing attrition, and maximizing long-term customer value across our Core segment. Reporting to the VP of Renewal Sales, this leader will manage Renewal Managers and their Renewal Account Executives (RAEs), ensuring consistent attainment of renewal targets while building a high-performance, customer-centric culture within one of Samsara’s most strategic segments.

In this role, you will:
  • Own the Core renewals strategy and execution to achieve and exceed retention and renewal rate targets
  • Lead, develop, and scale a high-performing team of Renewal Sales Managers and RAEs, establishing clear performance expectations and accountability
  • Drive forecast accuracy and operational rigor, ensuring visibility into renewal risk and opportunity 6+ months in advance
  • Partner closely with Sales, Customer Success, Finance, and Legal to align on account strategy, pricing governance, and expansion pathways
  • Engage directly in high-value and complex negotiations to support deal strategy and successful outcomes
  • Develop negotiation frameworks that maximize contract value while protecting long-term customer relationships
  • Monitor portfolio health metrics and identify systemic risk trends, implementing proactive mitigation strategies
  • Build scalable processes and inspection rhythms to improve consistency across the Enterprise renewal motion
  • Hire, coach, and develop top talent, building strong leadership capability across the Enterprise renewals organization
Minimum requirements for the role:
  • 8+ years of experience in SaaS sales, renewals, or account management, with at least 3–5 years leading second-line or multi-layered sales teams
  • Demonstrated success leading managers and driving consistent quota attainment across large, complex portfolios
  • Experience owning retention and renewal metrics in a high-growth, recurring revenue environment
  • Executive-level negotiation experience with complex, multi-year, $1M+ SaaS agreements
  • Proven ability to drive forecasting discipline and operational excellence across distributed teams
  • Strong cross-functional leadership experience with Sales, Finance, Legal, and Customer Success
  • Expertise in Salesforce and forecasting methodologies
  • Exceptional executive presence and communication skills
  • Analytical mindset with the ability to translate data into strategic action
  • High integrity and strong business judgment

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual OTE Salary
$170,520$274,050 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Top Skills

Salesforce
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Samsara San Francisco, California, USA Office

San Francisco is the headquarters and birthplace of Samsara, serving all major industries. In SF, Samsara is alongside world-class companies and people building innovative technology.

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