Director, Revenue Operations

Treasure Data: 

At Treasure Data, we’re on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes. 

We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave™: Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities.

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

Your Role:

As Director, Revenue Operations, you will lead our global Deal Optimization team, which provides Pricing, Proposals Management, Deal Desk, and Order Management support to our Sales teams. 

You will be a critical business partner to the Sales executives and leaders in all regions, as your team will drive accelerated deal cycles and maximize deal values, all while ensuring compliance with internal policies and procedures.

In addition to your team’s processes and workflows, you will be responsible for the design, operation and ongoing optimization of the DealHub CPQ (configure-price-quote) module in our HubSpot CRM, and our Loopio proposals management tool 

Together with the executives and leaders on our Product team, you will design our pricing strategy, deploy it within our systems and tools, and enable the field on how to successfully leverage pricing in contract negotiations.

Responsibilities & Duties:  

• Manage the Deal Optimization team of 7 people that includes the following functions:
  • Deal Desk
  • Pricing Operations
  • Proposals Management
  • Order Management
• Continually review and optimize your teams processes, workflows, and tools to maximize efficiency and productivity, without compromising on customer service levels, leveraging AI where appropriate
• Meet regularly with the sales executives and leaders in all regions to understand their deal optimization needs and how your team is meeting those requirements
• Maintain and publish relevant policies and approval matrices to support contracts and bookings that are compliant with those policies and help drive company strategy

Required Qualifications: 

• >5 years of people management expertise in a high growth environment
• >5 years experience of working in an Enterprise SaaS sales environment
• >3 years experience managing a Deal Desk team
• Experience of having participated in a project to design and implement a CPQ or CRM system
• Preferred GTM Tools Experience: DealHub CPQ, Loopio, HubSpot Sales Hub, Looker

Physical Requirements: 

• If within 1 hour commute of Mountain View, must be in office 3x per week
• If within 1.5 hour commute of Mountain View, must be in office 2x per week

Travel Requirements: 

Up to 2 in-person team meetings per quarter

About Treasure Data:

Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the world’s largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust.

Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty.

Our Dedication to You: 

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. 

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. 

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place.  Any resumes received without having an active agreement will be considered gratis referrals to us.  Thank you for your understanding and cooperation!