Director, Software Engineering – Digital Staff Engineer

Director, Software Engineering – Digital Staff Engineer 

The Role 

As a member of the technical leadership team, you will work with teams that compose and develop solutions. Your role includes championing innovation, driving standardization, and delivering modern technology patterns across the stack for our customers.  

This is a fast-paced technology group that adopts new technologies with focus on building innovative and cloud-native experiences, capabilities, and platforms in support of millions of customers who are seeking products that provide guaranteed income and/or protection. This role operates at the intersection of engineering, product, and design – driving technical strategy, elevating engineering standards, and ensuring seamless, performant and personalized user experiences. We are an emerging group in Fidelity with strong strategic financial backing. 

• Define and implement technology vision in partnership with architecture, engineering, and product leadership.  

• Align product roadmaps with technology-focused initiatives and ensure alignment to enterprise standards.  

• Champion platform stability, modernization, and adoption of new technologies.  

• Lead end-to-end solution design, including business capability analysis, domain modeling, API strategy, and microservices definitions. 

• Drive cloud adoption and automation strategies, ensuring outstanding performance, robust security, consistent dependability, and cost optimization.  

• Evaluate technologies, lead Proofs-of-Concept (POCs), and guide teams through solution best practices and frameworks (e.g., TOGAF). 

• Mentor agile teams, including developers, testers, and analysts, fostering strong engineering rigor. 

• Support the development of next-generation technical leaders through coaching and advocacy for developer experience. 

• Serve as a trusted authority on technical standards and solutions. 

• Provide technical leadership on strategic projects spanning multiple business units. Provides technical guidance and leadership.  

• Contribute to solution design and development activities, ensuring incremental value delivery. Gets into details and takes on development activities. 

The Skills and Expertise You Bring 

• Deep understanding of life insurance digital ecosystems, including underwriting, compliance, and member facing experiences design across web and mobile channels. 

• 10 years of hands-on experience as a full-stack engineer and/or solution architect. 

• Experience leading the Lifecycle of multiple concurrent solutions through strong communication skills, interpersonal skills, engaging with multiple functions, business analysis, architecture definition, POC creation, presentation skills, influential ability, and an ability to make progress despite ambiguity. 

• Proven experience in engineering large-scale web applications end-to-end, with a focus on customer experience, operational excellence, security, reliability, performance efficiency, and improving cost efficiency.  

• Experience in designing, implementing, or maintaining systems that support Term Life Insurance operations such as policy administration, underwriting and claims processing is a plus. 

• Proficient in Cloud Architecture, Services, and Patterns. Hands-on experience with Core AWS services is a must-have, e.g. Amazon VPC, DNS, ELB, CloudFront, API Gateway, IAM, EKS, Lambda, Step Functions, SQS, S3, RDS Oracle/PostgreSQL, DynamoDB, Secrets Manager, CloudFormation/Terraform, Event-Driven Architecture, Resiliency, etc.  

• Proven expertise in Java, JavaScript/TypeScript, Angular, Spring, NodeJS/NestJS and microservices architecture with REST, Spring frameworks (or similar) are a must. 

• Experience in DevSecOps, CI/CD automation (Jenkins Core and GitOps or equivalent experience preferred), and container orchestration (Kubernetes/EKS).  

• Experience with event-driven and serverless architectures, API design, and integration patterns. 

• Familiarity with AI/ML concepts is advantageous. 

• Strong leadership, communication, and influencing skills with the ability to work across technical and non-technical teams. 

• Agile development experience and a passion for continuous learning and innovation. 

The Team 

This Delivery team is part of Fidelity Insurance Group; focused on empowering customers and associates to thrive in a digital-first world through the creation of scalable business capabilities and platforms that support and power much of our Brokerage, Wealth and Workplace businesses. 

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.