Director of Strategic Pursuits-West Agency

Who We Are:

RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people first organization, we prioritize the safety, well being, and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services; we are constantly innovating and staying informed of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

Job Summary:

The Director–Strategic Pursuits (DSP) is responsible to aid the VP-Strategic Relations in the development and growth of Industrial, Port, and Shortline private clients. The DSP shall be tasked with performing significant research, conducting significant outreach, and investing significant time and energy to identifying qualified leads, assembling internal teams to meet a client’s needs, confirming service offerings meet client needs, and communicating with the client to assure client satisfaction. The DSP will play the primary role in nurturing relationships with Class 1 and Short Line Industrial Development teams across the entire RailPros network. The DSP will focus on promoting our service offerings to Class 1, Short Line and other private clients in the engineering services, public project management, real estate support, industrial development (Concept Design), and utility management disciplines. The DSP will be astute in cross selling all service lines. This position also acts as the primary liaison and coordinator between the RailPros Project Management Office (PMO) and the project (opportunity) leaders of the industrial, port, and/or short line clients.

Essential Duties & Responsibilities:

• Assist the Vice President in the development, execution, and maintenance of market-focused business plans for assigned Industry, Port, and Short Line accounts, supporting growth initiatives, client engagement strategies, and expansion of RailPros' service offerings
• Support the Vice President in identifying, developing, and strengthening strategic client relationships with key decision-makers and industry stakeholders, helping position RailPros as a trusted partner within target markets
• Assist the Vice President in advancing service excellence initiatives, identifying opportunities to enhance the client experience
• Support revenue growth efforts within assigned accounts by identifying client needs, tracking opportunities, and collaborating with internal stakeholders
• Serve as a liaison between clients and RailPros teams, facilitating effective communication, coordinating resources, and supporting the successful execution of client-focused initiatives
• Support the preparation and delivery of client-facing presentations and marketing materials, effectively communicating RailPros' capabilities, value proposition, and service offerings
• Support business development and relationship-building initiatives through active participation in industry associations, conferences, and networking events, helping strengthen RailPros' market presence and identify new opportunities
• Routine travel is expected for this position (up to 60%)
• Contribute to a positive, inclusive, and respectful workplace culture, free from behaviors that undermine morale, productivity, or organizational values
• Uphold the organization’s standards of integrity, accountability, and respect in all duties and interactions
• Adhere to all company policies, procedures, and applicable laws and regulation
• Other duties as assigned or required to meet the business needs

Knowledge Skills and Abilities:

• Established relationships with management-level peers at Class 1, Industrial, Port, and Short Line clients with primary focus on the Engineering, Operations, and Procurement functions
• Deep understanding of Class 1 and Short Line Industrial/Economic Development procedures and policies so as to position RailPros as the market leader in engineering and project management service offerings
• Comprehensive understanding of the process, procedure, resource need, and timing across all Class 1 and Short Line Holding Companies for projects where Industries, Ports, and/or Short lines are involved
• Comprehensive understanding of railroad projects where the RailPros scope, fee, timing, and complexity are all key components of the RailPros service offering
• Demonstrated ability to manage multiple projects simultaneously
• Excellent organizational skills
• Must be proficient in the use of computers and email and other software commonly employed to develop presentations and promotional materials
• Proven ability to exercise discretion in the handling of sensitive and/or confidential materials and information
• Strong skills in presenting and delivering new concepts and methods
• Highly social and/or outgoing personality that demonstrates confidence and enlists trust from the external clients whether through face to face or virtual communication

Required Education and Experience:

• At least 10 years of direct work experience working in the Class 1 or Short Line railroad landscape

Why RailPros? Build Your Career Where Culture Leads The Way

• A People First Culture (Caring): At RailPros, you’re more than an employee; you’re part of a team driven by genuine care and respect. Our Align29 pillar of Caring reflects our deep commitment to supporting your growth, well being, and success every step of the way.
• A Workplace Where Your Voice Matters (Sharing): Our Sharing culture encourages transparency, active dialogue, and collaboration across every level of the company.
• A Company Invested in Your Growth (Progress): Through continuous improvement of our systems, processes, and operations, our Progress pillar ensures you have the tools and support to excel.
• An Innovative, Industry Leading Environment (Innovation): Our Innovation pillar fuels creative problem solving, modern technology adoption, and breakthrough thinking that positions RailPros as a leader in the rail and transit space.

Benefits & Perks:

• Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
• Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee to family coverage.
• Legal Shield, ID Shield, Pet Insurance: Added protection for you...and your pets.
• Life & Disability Insurance: Employer provided coverage with additional voluntary options available.
• Retirement Savings: 401(k) plan with employer match includes pre and post deduction options.
• Paid Time Off (PTO): With carryover each year.
• Paid Holidays: For full time employees.
• Wellness Programs: Access to wellness initiatives and resources.
• Discount Programs: Exclusive discounts on products and services.
• Company Merchandise Allowance: Company funded allowance for our online store.
• Health Savings Accounts (HSA): With employer match.
• Health Reimbursement Arrangement (HRA): Employer funded.
• Flexible Spending Accounts (FSA): For dependent care expenses.
• Employee Assistance Programs (EAP): Support for personal and professional challenges.
• Professional Development: Opportunities for training and career growth.
• Balanced Work Environment: A culture that respects boundaries so employees can recharge and bring their best selves to work.
• Tuition Reimbursement: Support for continued education or professional development.
• Professional & Career Growth: Through mentorship, continuous training, career path partnerships, goal setting, and succession planning.
• Culture & Recognition: Employee spotlights, annual Service Excellence Awards, alignment committee, philanthropy opportunities, company events, monthly new hire calls, monthly newsletters, feedback surveys, and quarterly town halls.

Choose a career where your work truly matters. At RailPros, you’ll be part of a stable, growing industry and a team driven by strong core values. We collaborate, innovate, and stay ahead of industry changes to deliver exceptional service to our clients. Our culture is built on trust, continuous improvement, and practical problem solving.

If you’re passionate about making an impact and want to grow with a dedicated, supportive team, join us and contribute to our success.

Equal Employment Opportunity (EEO)

RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations unless doing so would impose undue hardship. For accommodation requests, contact [email protected].