Director, Strategy, Data & Analytics – Club Business Development

The NFL’s Club Business Development department (Club BD) supports the 32 clubs in delivering direct local value & optimization, best-in-class fan experiences via data-driven insights, and innovative fan and stadium enhancements and strategies, through direct club consulting, strategic analysis, and club benchmarking. In addition to working directly with the clubs, Club BD collaborates cross-functionally to support key strategic initiatives at the League level.

The Director, Strategy, Data & Analytics, will work across the Club BD department and cross-organizationally to drive and support club analytics across ticketing, sponsorship, premium sales, and tentpole event ticketing & sales strategy. The ideal candidate is a ‘swiss army knife’ who possesses a blend of strong technical expertise in data analysis and visualization, excellent analytical and problem-solving abilities, the creativity to tell stories with data, a natural curiosity to explore what the data reveals beyond the obvious, the ability to anticipate club needs and the next question asked, and the soft skills necessary to communicate those insights to drive action. The position requires someone who is a passionate, results-driven problem solver who uses data, creativity, and collaboration to drive transformational results and who is energized by rolling up their sleeves. Candidates should be excited by a blend of independent work, collaboration, and ownership, partnering across teams without direct managerial responsibilities.

This role will report to the VP, Strategy & Analytics of Club Business Development.

Responsibilities

• Analyze ticket sales, pricing, local sponsorship, premium seating, media (digital and traditional), fan experience and staffing data to develop actionable insights and best practices that help inform club and league strategy, in coordination with Club Business Development’s club consulting team
• Boost sales and local revenue generation/optimization for clubs by deepening club collaboration, aligning with internal and external partners, and building outcome-first resources
• Provide analysis of fan data through querying the League Database and leveraging the capabilities created via the League’s 1:1 Fan Engagement program
• Collaborate with other NFL League Office departments that touch club business, including, but not limited to, Club & Labor Finance (e.g., gate policies), Marketing, and Data & Analytics (e.g., 1:1 Fan Engagement Program)
• Balance strategic thinking with hands-on execution, focusing on solutioning as opposed to information sharing
• Identify and develop research, analyses, and recommendations in support of League policy decisions
• Support the Club BD Club Consulting team on ad hoc analysis and presentation builds for market visits
• Assist in the preparation of Club Workshop and League Meeting materials
• Support partner management (vendors, consultants, etc.) for ongoing projects and initiatives
• Facilitate league-wide touchpoints to effectively disseminate information, maximize knowledge sharing, and bring our teams closer together. Shepherd opportunities/inquiries to the right team within the NFL.
• Develop strong, respectful relationships and build credibility with Club and League Office business contacts
• Provide analysis of tentpole event ticket pricing and strategy (e.g., Super Bowl, Pro Bowl Games, etc.)
• Organize and build on past analyses, streamlining access to ‘source of truth’ datasets to create internal efficiencies for the broader Club BD team

Required Qualifications

• Technical
  • Expertise in Microsoft Excel and PowerPoint
  • Experience using data visualization software like Power BI or Tableau
  • Knowledge of basic SQL for querying databases a plus
• Decision Making Support
  • Providing data-driven insights to support business decisions
  • Understanding the implications of the data for various business functions like marketing, sales, finance, and operations
• Storytelling
  • The ability to translate complex data findings into compelling stories for various audiences
  • Crafting narratives that highlight the key insights from the data in a way that is accessible and engaging
  • Comfortable presenting information in front of a group
• Professional Competencies and Work Ethic
  • Highly collaborative and results-driven
  • Strong communication skills
  • Ability to handle multiple tasks, excellent time management, and organizational skills
  • Candidate should be a self-starter, independent, creative and critical thinker, ambitious, and results-oriented and detail-oriented
  • Unwavering commitment to honest and ethical business interactions
• Education and Work Experience
  • 7-10 years of experience in management consulting, strategy & analytics, or sports & entertainment (League or team)
  • Bachelor’s degree required. Relevant fields include Data Science, Business Analytics, Statistics, Economics, Finance, Industrial Engineering, Computer Science, Operations Research, or similar quantitative disciplines.

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range. 

Terms / Expected Hours of Work

• NFL employees are required to work 40 hours per week.
• FLSA exempt.
• Work Location: New York
• The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.

Travel

• 20% of the time
• Club markets
• League meetings and workshops
• Significant league events (e.g., Super Bowl, Draft, International games, etc.)

Benefits Information
To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered. 

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. 

WHO WE ARE:

NFL Core Values:

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes:   What we expect for our employees:

• Embody an enthusiastic, proactive can-do attitude 
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset