Director, Total Rewards & People Operations

Location: Bay Area (Hybrid) or Fully Remote
Reports to: VP, People
Leads: People Operations Team

Midi Health is the leading virtual care platform dedicated to transforming women’s midlife health. Our clinicians provide expert, personalized, insurance-covered care through a modern technology platform — and we are scaling rapidly to meet the growing demand for high-quality care.

As we continue this next phase of growth, building thoughtful, competitive, and scalable people programs is critical to attracting and retaining exceptional talent.

Midi is seeking a Director of Total Rewards & People Operations to lead our People Operations function and serve as the organization’s internal expert on compensation and total rewards.

This is a highly visible leadership role for a builder-operator who thrives in fast-scaling environments. You will design and operationalize compensation strategies, elevate our total rewards offerings, and ensure our people infrastructure scales alongside the business.

If you are equal parts strategist and operator — someone who can set direction while rolling up your sleeves — this role offers the chance to shape the employee experience at a company redefining healthcare.

In this role, you will:

✅ Build compensation frameworks that attract top-tier talent in a competitive market
✅ Ensure rewards programs scale thoughtfully with company growth
✅ Strengthen operational rigor across the employee lifecycle
✅ Partner with executive leadership on compensation strategy and planning
✅ Create the infrastructure that supports a high-performing, mission-driven workforce

• Serve as the internal subject matter expert on compensation and total rewards

• Design, evolve, and administer compensation and incentive programs across diverse roles and workforce models

• Own base pay, incentive structures, and equity administration aligned to our compensation philosophy

• Lead company-wide compensation cycles and governance

• Own job architecture, leveling frameworks, and salary bands in partnership with HRBPs and Talent

• Conduct benchmarking, modeling, and compensation analyses to support hiring and retention

• Lead strategy and operationalization of executive compensation programs

• Ensure compliance with wage and hour laws, pay transparency requirements, and pay equity standards

• Own benefits strategy and day-to-day administration, including broker and vendor relationships

• Lead annual renewals and open enrollment with a clear, consistent employee experience

• Continuously assess and enhance total rewards offerings for competitiveness, scalability, and cost effectiveness

• Lead and develop the People Operations team, setting priorities and driving operational excellence

• Own HR systems and tools (HRIS, benefits platforms, broader HR tech stack) in partnership with Corporate IT and Product

• Ensure strong governance, reporting accuracy, and data integrity across people systems

• Drive process optimization across the employee lifecycle — onboarding, transitions, and offboarding — through improved workflows and technology

• Ensure compliance with multi-state employment laws, audits, and reporting requirements in partnership with Finance and Legal

• Own people policies, handbooks, and operational documentation

• Partner closely with Finance on compensation planning, budgeting, and forecasting

• Serve as a trusted advisor to business leaders and HRBPs on rewards and people operations topics

• Collaborate across People, Talent, Finance, and Legal to ensure alignment and consistency

• 8+ years of experience across Total Rewards, Compensation, and/or People Operations

• Minimum 8+ years focused specifically on compensation or total rewards with progressive leadership responsibility

• Deep expertise designing compensation and incentive programs across varied role types and workforce structures

• Experience leading teams in a rapidly growing organization with a hands-on leadership style

• Strong analytical and financial modeling capabilities with the ability to translate data into actionable insights

• Exceptional judgment, discretion, and attention to detail when managing sensitive information

• Comfort leading through ambiguity while building scalable infrastructure

• Partner closely with Product and Engineering to shape the evolution of the People tech stack and systems
  
• Systems thinker who can connect strategy, process, and technology and who can design people programs that work holistically across the employee lifecycle rather than in silos
  
• Flexible, growth-oriented mindset with the ability to adapt established practices to Midi’s unique culture, pace, and operating model and who listens first and evolves approaches based on business needs rather than relying on “how it’s always been done

• Certified Compensation Professional (CCP) preferred

The interview process will include: 📚 

1. Meet with our Talent Partner (30- 45 min) 
2. Meet with VP People  (45 mins)
3. Final Team Interviews (3-4 hours)
4. Final Executive Interview (1 hr)

At this time, Midi is unable to provide visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship needs.

The Salary range for this role will depend on experience.Midi pays  a competitive base salary, plus equity and benefits. 

While you’re waiting for us to review your portfolio, here’s some fun content to check out 🎥
https://www.youtube.com/watch?v=1px7i6MVjNg

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