District Manager Sales - Toronto

Description
Vacancy Status
Yes - This posting is for an existing vacancy within the organization and is open to new applications. (Backfill)
AI Disclosure
As part of the application process, Artificial Intelligence will be used in the hiring process for this role
Remote - Position does not require an employee to be on-site full-time but the general expectation is that the employee will live in the Greater Toronto Area, and be onsite at each dealership at least once monthly, with travel a minimum of three (3) days each week. Travel for corporate meetings and training is required approximately four (4) times a year.
About GM
There's never been a more exciting time to work for General Motors.
To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.
Why Work for Us
Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. We are proud to support our employees' volunteer interests and make it a priority to join together in efforts that give back to our communities. In this role, you will develop professionally and gain firsthand knowledge of the Retail New Vehicle Sales & Marketing with exposure to the Customer Care & Aftersales, Certified Pre-Owned businesses, as well as Distribution and Network Planning. You will also have direct interaction with Regional leadership, learn from experienced professionals in the industry and have the ability to affect the customer experience, bringing value to them & to General Motors.
At GM you have a future
We'll give you the tools to succeed, the freedom to explore and a collaborative environment to grow in - both professionally and personally. It's time to do the best work of your career. Are you ready to take on the challenge? In conjunction with the Regional Manager and the Regional Marketing Managers, the District Manager Sales will deploy initiatives towards the achievement of retail sales and market share, maximize revenue, in addition to building strong partnership with the Dealers by driving sales performance and improving customer experience.
The Role:
The District Manager Sales will be responsible for leading, motivating and influencing their Dealers within Toronto (District 6).
In conjunction with the Regional Manager and the Regional Marketing Managers, the District Manager Sales will deploy initiatives towards the achievement of retail sales and market share goals, maximize revenue, in addition to building strong partnerships with the Dealers by driving sales performance and improving customer experience.
The successful candidate will focus on and be measured on the following 4 key areas:

• Drive retail sales and market share performance
• Drive vehicle order coverage
• Improve Customer Satisfaction and retail experience
• Drive adjacency revenue performance: Accessory sales, Service, OnStar, Leasing

What You'll Do (Responsibilities):
Sales & Share Performance

• Achieve retail sales and share objectives for the District through implementation of District and Dealer Action plans - internal and external marketing plans
• Identify sales opportunities in the District through analysis of various data points such as sales, inventory, market share, demographic and competitive intelligence to increase performance
• Develop and execute GM and Supplier Employee Market Initiatives
• Analyze Dealership Operating Report to identify opportunities for efficiencies and sales growth
• Influence positive Dealer engagement through changing market dynamics
• Support execution of Corporate Key City strategy and tactics

Drive Vehicle Order Coverage

• Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales growth
• Analyze and align Dealer ordering patterns to regional strategies and market opportunities

Improve Customer Satisfaction and Retail Experience

• Build a culture of customer focus among the Dealers and ensure processes and procedures are in place to support customers and build advocacy
• Drive Customer Satisfaction Index (CSI) performance and improve negative impact Dealership performance
• Manage customer complaint issues appropriately and support resolving with a "win-win" outcome
• Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement
• Drive product training participation to help develop knowledgeable and passionate sales teams

Adjacency Performance

• Drive Accessories revenue performance with strong (LPO) factory ordering
• Champion strong Sales to Service to Sales processes to maximize customer retention and sales opportunities
• Drive OnStar activations with Welcome Call onboarding & Mobile App usage
• Drive GM Financial Leasing Penetration

Your Skill & Abilities (Required Qualifications):

• 10 years of relevant work experience (previous District Sales Manager experience required)
• Excellent communication, interpersonal, presentation and leadership skills
• Proven track record of sales growth, marketing expertise, relationship building and resilience
• Outstanding analytical abilities combined with strong decision-making skills
• Strong financial acumen
• Ability to work independently and in cross-functional environments
• Understanding of OEM distribution processes, field sales tools and reports
• Willingness to travel and to work extended hours on occasion if required (eg. month-end)
• Valid Driver's License
• This role will be located in Toronto, Ontario

Preferred Qualifications:

• Prior District Manager Sales experience, preferably 2 years

Education and Training:

• Successful completion of a University Degree or a College Ciploma - Undergraduate Degree, preferably in Business and/or MBA

Compensation
The salary range for this role is $97,800.00 to $146,600.00. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Benefits:
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
• Healthcare, dental and vision benefits including health care spending account and wellness incentive.
• Life insurance plans to cover you and your family.
• Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
• GM Vehicle Purchase Plan for you, your family, and friends.

THIS JOB IS NOT ELIGIBLE FOR RELOCATIONS BENEFITS. ANY RELOCATION COSTS WOULD BE THE RESPONSIBILITY OF THE SELECTED CANDIDATE.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.