ROLE
The Employee Relations (ER) Business Partner is a trusted advisor to leaders and employees on all matters related to employee relations, workplace culture, and risk mitigation. This role is responsible for managing complex ER cases, ensuring fair and consistent application of company policies, and partnering with HR and business leaders to build a positive, inclusive, high‑performance work environment. The ER Business Partner will provide expert guidance on performance management, workplace accommodations, investigations, disciplinary actions, policy interpretation, and will help drive proactive ER strategies that reduce risk and improve employee experience.
WHO ARE WE LOOKING FOR?
The ER Business Partner is an integral part of the HR team. We are seeking an ER Business Partner with a high level of global and cultural agility. The role will report into the Director, HRBP and act as a strategic partner to HRBPs, cross-functional teams, balancing risk management, compliance, and cultural alignment while fostering a fair, inclusive, and consistent employee experience.
You have deep expertise in talent management, development, and employee engagement strategies and practices, and you deliver pragmatic solutions in a complex global organization. This role will support the Global Head of AD/ADAS and will report to the Global Head of HR Business Partners.
RESPONSIBILITIES
Serve as the primary point of contact for complex and sensitive employee relations issues. Own the intake, assessment, investigation, and resolution of complex employee relations issues, including employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts.
Conduct thorough investigations into employee complaints, allegations of misconduct and workplace conflicts. Partner with global HRBPs, Legal and other stakeholders to adhere to investigative best practices.
Provide expert consultation to HRBPs and business leaders on employee relations risks, employment law considerations, corrective action, and decision-making.
Own the Reasonable Accommodations process and grievance procedures in the US & UK
Drive excellence in ER documentation and case management, ensuring accurate, consistent, and defensible records across all cases; maintain clear rationales for findings, actions, and outcomes.
Use analytics and data to identify trends, diagnose issues and make data driven recommendations to the HR & business leadership team
Maintain up-to-date knowledge of relevant laws
Contribute to the continuous improvement of ER frameworks, investigation tools, training, and manager resources to strengthen organizational health and trust.
MINIMUM QUALIFICATIONS
Bachelor’s degree in Human Resources, Business, Industrial/Organizational Psychology, or related field; or equivalent practical experience.
7+ years of progressive HR experience, with significant time spent in employee relations, HRBP, or similar roles.
Demonstrated experience conducting complex workplace investigations and managing ER cases end‑to‑end.
Strong working knowledge of employment law and regulations in US and UK
Proven ability to manage sensitive and confidential information with discretion.
Experience advising and influencing managers at multiple levels in a fast‑paced, ambiguous environment.
Proven ability in collaborating with key stakeholders to solve complex people challenges and create pragmatic talent solutions to enable the organization to achieve its goals
Always learning, adapting, and engaging with evolving challenges and rapid changes
Proven ability to influence at senior levels and drive cross-functional alignment
Exceptional written and verbal communication across diverse audiences
Data-driven mindset for identifying ER trends and solutions
Proven ability to use sound judgment to address multifaceted organizational challenges.
NICE TO HAVE
Experience working across cultures and time zones, demonstrating high cultural agility and adaptability.
Advanced degree in HR, Law, or related field, or equivalent experience.
Experience in a technology, automotive, or manufacturing environment, or other complex, global organizations.
Familiarity with HRIS, case management tools, and analytics/reporting related to ER.
Your base salary is one part of your total compensation. We offer a base salary, short term and long term incentives, and a comprehensive benefits package. The total compensation offered to an employee will be dependent upon the individual's skills, experience, qualifications, location, and level.
Woven by Toyota Palo Alto, California, USA Office
Palo Alto, California, United States
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