Employee Relations Specialist

EMPLOYEE RELATIONS SPECIALIST

REPORTS TO: HR BUSINESS PARTNER

STATUS: EXEMPT

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas.  We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time. 

The Employee Relations Specialist is responsible for utilizing business acumen and risk analysis to manage employee relations challenges and support HR related projects and initiatives. A successful Employee Relations Specialist formulates partnerships across all HR functions in efforts to deliver value-added services that reflect the business objectives.

Essential Duties and Responsibilities

• Manage and resolve employee relations issues by conducting thorough, timely and objective investigations in alignment with Company Investigatory Procedures. Partner with HR Business Partner on complexities.
• Collect, review and analyze statements, documents, and physical evidence collected during the investigation and develop recommendations for appropriate remediation and other action.
• Complete comprehensive documentation of case investigations and outcome.
• Answer Partner and management inquiries about advanced HR-related issues and Company policies.
• Exercise discretionary judgement in decision making with the objective of minimizing risk to the Company and protecting the interests of its Partners.
• Provide guidance and recommendations to leadership on the composing and delivery of Developmental Notices to ensure compliance and consistency.
• Maintain in-depth knowledge of employment laws and regulations and ensure regulatory compliance.
• Act as a primary resource for management regarding coaching, counseling, career development, disciplinary actions, etc.
• Responsible for participating in Unemployment Hearings as a representative of the Company.
• Make recommendations to streamline and improve processes within HR.
• Participate in HR projects and make updates to HR policies and procedures.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.

Qualifications

• Strong communication, customer service and time management
• Minimum of 3 years of work experience directly handling Employee Relations matters
• Proven experience conducting workplace investigations
• Experience with HR software including HRIS and Timekeeping
• Strong working knowledge of employment labor laws and HR practices including compensation practices, organizational diagnosis, and performance management
• Ability to influence and communicate effectively with all levels of employees
• Demonstrated leadership abilities
• Strong Computer skills (MS Office applications, in particular)
• Ability to successfully navigate challenging conversations and resolve conflict
• Excellent organizational skills, with an ability to prioritize tasks and work autonomously
• Strong problem solving and discretionary judgement

Competencies

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive salary.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.*
• Medical, Dental, Vision and Life Insurance.*
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

*For eligible Boot Barn Partners

PAY RANGE: $75,000.00 - $80,000.00*

*Compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[    ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[    ] Moderate: Mostly standing, walking, bending, frequent lifting

[    ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lit and ventilated with proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content.  This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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